Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

January 26, 2024

extremely helpful, through & friendly

HertfordCakeCo
United Kingdom
Almost 2 years using the app
Zapiet replied January 29, 2024

Hi James,

It was delightful chatting with you, and I appreciate you taking the time to leave a review.

If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help.

Kind regards,

Jessica

July 3, 2024

I would like to thank Diego from the support team, he walked me through the set up and adjust to suit our needs. so thank you. the apps works great and looks amazing, this really should improve everything..

Kooky Bloom
United Kingdom
About 3 hours using the app
Zapiet replied July 11, 2024

Hi Sophie,

It was a real pleasure helping you set up our widget!

If you need anything else, feel free to reach out. Our team is always happy to assist.

Welcome aboard!

Warm regards,
Diego

August 15, 2024

El soporte fue muy rápido y resolvieron mi problema eficazmente

Comeme
Mexico
Over 6 years using the app
Zapiet replied August 22, 2024

Hola Ruben,

¡Muchas gracias por dejar tu reseña!

Estamos encantados de poder ayudarte con cualquier pregunta que tengas relacionada a nuestras apps.

¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros!

Saludos,

Diego

Edited June 12, 2024

I had some issues with the store pick up setting. However, Diego was a great help and helped to solve this problem.

Chou Chou Patisserie
Switzerland
8 days using the app
Zapiet replied June 14, 2024

Hello Lara,

Thanks for leaving us this amazing review!

It was my pleasure to assist you with our Zapiet - Pickup + Delivery app if you ever have any other questions or require assistance do not hesitate to reach out back to us!

Best!

Diego

Edited January 25, 2024

Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!

Perfect Settings
United States
About 1 month using the app
Zapiet replied January 31, 2024

Hello there,

Thank you very much for taking the time to leave a review; it is greatly appreciated!

It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app.

Should you have any further questions in the future, please do not hesitate to send us a message.

Warm regards,
Jessica & Diego

February 29, 2024

Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!

Bronx Wholesale Center Group- Restaurant & Supermarket Equipment
United States
About 2 months using the app
Zapiet replied March 6, 2024

Hi Wazim,

Thank you for the awesome review!

I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one

Rest assured that if anything comes up, we'll be there for you

Steph

May 1, 2024

Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!

Southern Ridge Farm
United States
About 22 hours using the app
Zapiet replied May 5, 2024

Hi!

Thanks a lot for your kind words! We're thrilled to hear that the time spent with our team and our app has been positive.

Your feedback motivates us to keep improving and adding new features to enhance your experience. If you ever have suggestions or questions, feel free to reach out!

Best regards,
-Steph

May 22, 2024

great service. Thank you!

puffypandy
United States
About 2 years using the app
Zapiet replied May 24, 2024

"Huzzah! 🎉 Five stars? You're our knight in shining armor, fearlessly conquering emails and slaying dragons of mediocrity!

⚔️ Thanks for bringing the fire and passion. Reach out when you're ready for the next adventure.

April 4, 2024

The app is fairly easy to use and the support team is very helpful!

Heirloom LA
United States
Almost 5 years using the app
Zapiet replied April 5, 2024

Hi Brian,

Thank you very much for taking the time to leave such a nice review!

I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

May 5, 2024

We haven't gotten our site up fully yet, however the Zapiet customer service is the BEST! They have gotten us all set up for local delivery and pickup! By far the best customer service for a Shopify app that I have had.

Bryant's Boxed Lunches
United States
5 days using the app
Zapiet replied May 9, 2024

Wow, thank you for your amazing review! We're absolutely delighted to hear about your positive experience with all of us. We're thrilled that we could assist you in getting set up for local delivery and pickup with Zapiet - Pickup + Delivery app, even before your site is fully up and running. We're here to support you every step of the way as you continue building your site. Feel free to reach out if you need anything else.

Here's to a successful launch of your Shopify store!

Warm regards
Betty