Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,687)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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I had some troubles with the app after an updated rolled out. After a few emails, I decided to turn to Facebook for support. Support was quick and helpful. I would highly recommend the app as it simply works. Documentation is fantastic in their support forms as well.
The support at Zapiet is phenomenal! They are responsive, quick to help. The app serves my business great for allowing pickup or delivery to my customers.
Hi there,
Thank you so much for the lovely review 🙏
I'm glad we were able to assist you!
Should you need anything else, you know where to find us 😊
Cheers,
Klaudia
Fantastic experience! The team was incredibly helpful in every way. Super fast service, friendly and kind assistance. I really appreciate it. Thank you so much!
Sarah
Hi Sarah,
Thank you so much for your kind words! It was a pleasure working with you on your new theme :)
If there's anything else we can help with, please do not hesitate to reach out!
All the best,
Clemency
I can't praise Jessica enough for her exceptional support throughout my journey. From the moment I started using Zapiet, Jessica went above and beyond to ensure that I had a smooth and seamless experience. Her extensive knowledge and prompt assistance have been invaluable in helping me optimize my online store's operations. I am truly grateful for Jessica's unwavering dedication. This is a game-changing solution for any business looking to enhance their e-commerce operations. Thank you, Jessica, for your outstanding support and for being an integral part of my success with Zapiet!
Hi Christian,
I can't thank you enough for your wonderful review
It has been an absolute pleasure helping you and your store to get everything set up and working in our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
They are always the best in supporting, good app I have recommended. Thank you team for all your nice works
Thank you for the kind words and a great review.
It was a pleasure working with you on your store. We wish you all the best in the New Year.
As always, we're here should you ever need assistance.
Best,
Veno
We've used this app since day one for our pickups and delivery options. Now with the COVID-19 restrictions, we have had a relatively seamless transition into the world of contact-less commerce. Great support. Great app.
I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.
The team has made a lot of improvements over the last year and it’s become a lot more reliable and stable since. Support is also very quick and responsive!
We truly appreciate you taking the time to leave such a positive review. Hearing that you’ve noticed the improvements in reliability and stability over the last year means so much to us!
We’re also glad our support team has been quick and responsive for you—that’s exactly the experience we aim to deliver.
Your encouragement inspires us to keep making our Zapiet - Pickup + Delivery app even better.
Thanks again for your support—it really makes a difference!
Cheers,
Andy
This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.
An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.
Hi Chantelle & Michelle,
Thank you so much for your lovely review
It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app.
Please do not hesitate to reach back out if you have any other questions or need any further assistance.
Cheers,
Jessica
We've been using the Store Pickup + Delivery app for over 18 months and it has been crucial to our online sales, without it we would not be able to sell our products online! We originally started with one store and it has allowed us to expand our store to three different countries. Andy has been a tremendous help and we could not find any app that could come close to the versatility offered by Zapiet. Great app, great service and support!
Old review:
I was originally having some issues and trying to figure out where I had made an error and finally resorted to emailing support. And I really wish I had just emailed them earlier! My issue was sorted out in one hour! Support had found where I had entered the incorrect code and promptly fixed it for me. Absolutely thrilled with the level of support!