Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

Edited March 7, 2024

For two years, Zapiet has powered my Shopify store's delivery options flawlessly. Their customer service is top-notch—swift and efficient. Plus, Jessica's support has been invaluable for streamlining operations. Highly recommended for both functionality and service!

Balloon Expert
Canada
About 4 years using the app
Zapiet replied December 21, 2021

Hi there,

Thanks so much for sticking with us along the way & for your recommendation!

Best wishes,

Bogi

June 2, 2020

Great app and awesome support when we need it. Thank you! Ran into a couple of issues but support was able to fix it quickly.

Celebration Box NZ
New Zealand
About 4 years using the app
Edited May 1, 2024

Really great technical support! Thank you to Sandy for helping us fix our issues, and quickly. Definitely worth the use alone.

Keystone Sutler
United States
About 4 years using the app
Zapiet replied May 5, 2024

Hello Ben,

I sincerely appreciate you taking the time to write us a review! I am happy to have helped you update to the latest version of our Zapiet - Pickup + Delivery app. Now, you can fully utilize its potential. Thank you for choosing our app!

All the best,

Sandy

March 28, 2020

It have been a very friendly experience for our customers. We would also like to thank Andy and Stephane for the super fast response and support.

Kichesippi Beer Co.
Canada
About 4 years using the app
Edited April 22, 2019

We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks

Food Connect
Australia
About 4 years using the app
November 8, 2016

Excellent and fast help, Integration is simple, clear and easy. We have just started using Zapiet and so far we are very happy with this app.

We Smell The Rain
Netherlands
About 4 years using the app
February 6, 2023

I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.

FLOVERS
United States
About 4 years using the app
Zapiet replied February 10, 2023

Hi Celia,

Thank you very much for the great review!

I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)

If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!

- Steph

December 1, 2021

Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.

Flower Bar
United States
About 4 years using the app
Zapiet replied December 1, 2021

Hi there,

Thank you so much for your kind words and great review!

The team is always happy to help in anyway we can and if you have any other questions, please do let us know.

Best wishes,

Jessica

April 28, 2020

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Brewpoint Coffee
United States
About 4 years using the app
May 30, 2016

Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!

Tom Sawyer
Canada
About 4 years using the app