Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

February 17, 2021

Zapiet's customer support is GREAT. Some of the best support I've had running e-commerce sites. Not only did they answer my questions, but they also suggested and helped me make improvements that I didn't even realize were problems. I am very pleased with my experience and highly recommend them to the Shopify Community.

Betty Bakery
United States
Over 7 years using the app
January 26, 2016

This app perfectly fitted my needs. It was easy to install and the support I received to resolve any issue was fast and efficient.

Fengfit Foods
United States
Over 7 years using the app
March 27, 2017

Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.

Futura Direct
United Kingdom
Over 7 years using the app
Edited August 7, 2023

Managing Apps on Shopify is not always the easiest of tasks, we have been using Zapiet for years now, it is intuitive, logically laid out and has an awesome support team that is very responsive, whenever any questions arise or settings need tweaking which is inevitable they are there night or day. Highly recommended.

Spruce Flowers and Events
United States
About 7 years using the app
Zapiet replied June 15, 2023

Hello Simon!

Thank you for sharing such an awesome review!

Your kind words about our user-friendly setup and prompt support bring us joy. It has been a pleasure to provide assistance whenever you needed it, helping your business succeed!

Cheers,
Diego

April 6, 2016

LOVE LOVE this app! Andy has been given nothing less than outstanding support and made the set up process of this app so stress-free!!

We are so thankful for all your help!

Davids Furniture Interiors
United States
About 7 years using the app
April 28, 2018

Sam is always helpful and willing to respond even during the weekend. Although we are not familiar to coding, he is so patient and helpful throughout the process, excellent app if you want to do delivery and pickup at the same application, well done

Log On Hong Kong
Hong Kong SAR
About 7 years using the app
October 9, 2023

We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.

Mandarin Oriental, Hong Kong
Hong Kong SAR
Over 6 years using the app
Edited June 17, 2019

App is great; the people phenomenal! Zapiet responds quickly to my questions & inquiries! Their software makes it easy for our customers to order, pick location, day and time!

Papa C Pies
United States
Over 6 years using the app
Edited June 1, 2022

This is such a brilliant app and worth every penny. Shopify's native ability does not have the same flexibility at all. The support is like no other I've ever received: super fast and always so friendly. Highly recommended.

Condor 7
United Kingdom
Over 6 years using the app
February 1, 2021

Extremely useful app, have been using this app for 5years now and their efficient customer service never fails! Always fast with their replies. Special thanks to Bogi for helping me out with my Widget problem on my new theme! :)

Cake Delights Bakery
Singapore
Over 6 years using the app
Zapiet replied February 1, 2021

Hi,

Thank you for leaving a review, I'm pleased I could help you with installing the widget on your new theme!

Best wishes,

Bogi