Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,687)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.
Hi there,
Thank you so much for your feedback! It's always a pleasure to work with you on your store :)
If there is anything else we can help you out with please do not hesitate to reach out.
Hoping you have a lovely day,
Clemency
Stephane provided great customer service and support to fix our issue.
Hi Lenora,
Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions.
And if anything else comes up, don't hesitate to reach out :)
Stephane
Great app and even better customer service. Andy was incredibly helpful and went the extra mile to make sure the app was working perfectly for us. Highly recommended!
Best customer service ever. Easy to have team member available and efficient. Highly recommended!!!!
Hi there! Thank you so much for your kind words. We really appreciate that you took the time to share your experience with us. It was a pleasure to help and assist you with setting up the Zapiet - Pickup + Delivery app. We look forward to continuing to provide great service to you in the future.
Cheers,
Betty
Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.
Zapiet works well for us and their customer service and support are fantastic. We always have a quick response despite being located in a different timezone to the Zapiet team, and they suggest extra modifications to help us run more smoothly. Very appreciated.
Jessica was extremally helpful and fixed my issues immediately. And then explained why it was happening so I can know for the future.
Hi there,
It was my pleasure helping you today with the conditional activation feature
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Thanks,
Jessica
This app has literally transformed my website! Not only has it offered my customers the ease of scheduling pick ups and deliveries, but the customer service is top notch! I have used this app for years, since the days when it was just starting, and to see it improve over the years as it adjusts to the demands of shopkeepers has just been phenomenal. I am impressed that their customer service now extends beyond the european time zones. Klaudia has been a tremendous help this evening as I worked through configuring the language around my customer checkout experience. She stayed with me even though I had to take an hour break from my computer to help my kids! That is unheard of! It's nearly impossible to get the same person in dealing with any sort of customer support these days, which usually means you are explaining your situation to five different people. Klaudia walked me through everything so patiently. I always appreciate how Zapiet customer service reps teach me how to do things myself and also offer to do things for me that I might feel uncomfortable with (like coding). Thank you to the whole Zapiet Staff! My favorite Shopify app by far!
Hi Tiffany,
Thank you for the wonderful review!
We're so glad that you've been using our app since its early days and it was a pleasure assisting you.
Should you need us to walk you through anything else, you know where to find us!
Cheers,
Klaudia
Gives me the control I need with pickup, delivery, lead times, etc. Support has helped me on multiple occasions!
This is a good app to enable both delivery and store pickup services. The customer service team is really strong, special thanks to Klaudia.
Hi Louis,
Thank you so much for the 5-star review!
Our team is always happy to assist with your store pickup and delivery configuration. We're just an email or live chat away.
Cheers,
Klaudia