Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

March 12, 2024

The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!

Confetti Sweets - Sherwood Park
Canada
2 months using the app
Zapiet replied March 14, 2024

Hi Kathy,

Thank you very much for taking the time to leave a review

It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Edited June 9, 2024

unistall before trial finish but their still will charge you the bill...when u complaint with shopify , their ask me talk to direct to app developer. WHen can get it the refund and who urs are going to contact? no receive any email from urs at all??

Xdara - Darkstore's
Malaysia
4 days using the app
Zapiet replied June 8, 2024

Hi there,

Sorry to hear that you were mistakenly charged before the end of your trial.

We have now issued a full refund and I have sent you an email directly in case you have any questions.

-Ronan

February 26, 2024

Great and super helpful!

Nourished Communities
United Kingdom
Over 3 years using the app
Zapiet replied February 27, 2024

Hi Rollo!

Thank you SO much for this review. ✨ It is always our pleasure to help you. ❤️

J Barjum

March 18, 2024

AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10

Paw Paw Patisserie
United States
3 months using the app
Zapiet replied March 20, 2024

Hi and thank you so much for leaving such a great review!

We will continue to work hard to earn the good things our merchants say about our team and our products

And if you ever need any help, you know we'll be there to help,

Steph

April 25, 2024

Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!

TAGG Shop
United States
12 days using the app
Zapiet replied April 28, 2024

Hi Leslie,

Thank you very much for taking the time to leave such a lovely review!

It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Welcome to the Zapiet family!
Jessica

February 15, 2024

la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas.

un 10

Mis Globos
Spain
Over 2 years using the app
Zapiet replied February 19, 2024

Hola Sofía!

Gracias por confiar en nosotros y permitirnos hacer parte de tu negocios 😀
Fue un gusto para mí haberte ayudado a configurar tus fechas de entrega y recogida. Espero que todo salga bien el Día de Reyes.

Felices fiestas,
Manuel 🎄

April 25, 2024

I have only been using it for about 1 week but it's been seamless and tech support was very helpful.

Prizefighter Bottle Shop
United States
7 days using the app
Zapiet replied April 28, 2024

Thank you Dylan for your lovely review!

I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working.

Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

June 16, 2024

Fantastic help form Pavlo! Thanks

Allden Woodworks
United Kingdom
5 months using the app
Zapiet replied June 23, 2024

Hi Edward,

I am glad to hear that I have managed to help you. Thank you for the review!

Please do not ever hesitate to reach back to us if you need any assistance.

Warm regards,
Pavlo

May 2, 2024

Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.

Little Blooms Studio
Australia
About 6 hours using the app
Zapiet replied May 5, 2024

Wowza, your review just made my day shine brighter than a supernova! 🌟

Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.

Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨

- Herman

April 2, 2024

Excellent App and support is top notch!

Meat Mob Delivery
Canada
Over 3 years using the app
Zapiet replied April 5, 2024

Thank you for taking the time to leave a review, it's much appreciated!

I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.

Any other questions or any further assistance, please do not hesitate to reach out.

Warm regard,
Jessica