Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,687)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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This app is really great for anyone wants to offer pickup and delivery in addition to shipping. Amazing customer service. Very quick and responsive.
Hi Wan,
Thank you very much for your review :)
It was my pleasure helping you this afternoon with some updates and getting all of your rates (including the Roadie integration) working on your store with our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Thanks again,
Jessica
The support I got from Stephane was incredible. He answered all my questions quickly and helped me fix things above and beyond what I was expecting.
This app has been a great addition to my Shopify store. I am so grateful to have found something so easy to use that uncomplicated my life. The customer service is excellent - they have helped me out right away - every time.
Hey Guys,
Thank you so much for leaving a positive review,
The whole team have been working super hard to improve our customer support and ensure our customers receive a fast, friendly and efficient response and we are really starting to see the positive results from all of our hard work.
If there is anything we can assist you with in the future, just let us know, we are always happy to help :)
Thanks,
Ronan
-update to 5*-
My frustration turned out to be legacy code on my site. The support team came through in a big way to fix things and saved the day. After my search for other similar apps, I can say that this is the racehorse that you really need.
-initial 1*-
Very disappointed that the app didn't function as promised. The 'Delivery' option never worked, and despite repeated attempts to contact their Support, the issue was never resolved. Uninstalled and looking for something else.
A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.
Amazing application, stellar support.
Couldn't ask for more!
I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.
Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app.
He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane.
Sonia
Hi Sonia,
Thank you so much for the awesome review!
We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we'll be here for you.
-Steph
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou,
Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks.
Cheers,
Klaudia
A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended !
-Ilse Jacobsen team, Iceland