Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Overpriced, their app doesn't work, and it takes days to hear back from anyone when using their "live chat"
Hello Brandon,
Thank you for taking the time to share your feedback, and I'm genuinely sorry to learn that your experience with our app did not meet your expectations. I noticed that you mentioned everything was working fine in your last comment to my support team, and I would appreciate the opportunity to understand the specific issues you encountered in more detail.
My colleague Herman has reached out to you to understand what your remaining issues are, and I have personally assigned your conversation to another colleague who will be available all weekend in a US time zone.
I look forward to resolving any issues you have and having an experience with Zapiet that I know is possible.
Regards,
Sam Forde
Merchant Success Manager
quick and clear
Hello Brent,
Thank you so much for taking the time to write this review for our app, Zapiet - Pickup + Delivery! It is always our pleasure to help you!! ✨❤️
Have a nice day,
J Barjum
Great app and customer service!
Hi Lisa,
Thank you for taking the time to leave a review, it is very much appreciated
It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Phenomenal app with great support. Absolutely love it
Thank you Gregory for leaving such a nice review, it's very much appreciated!
It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Great service 10/10
Hi Mercedes,
And thank you for the wonderful review!
If you ever need any help or advice, we're always happy to help
-Steph
Zapier is much better than the other apps available. It is not only the app, but the amazing staff. High 5 to Jessica for the enormous support on helping to get the app installed and during the setup process. Jessica was exceptionally helpful and knowledgeable. I appreciate her support.
Thank you very much Juan for taking the time to leave such a lovely review
It was delightful chatting with you and assisting in the installation and setup of your pickup and local delivery using our Zapiet - Pickup + Delivery app for your store.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Very customizable app and support is top notch. Thank you!
Hi there,
It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!
If anything else ever comes up, don't hesitate to reach out, our team is always happy to help
-Steph
Easy set up to handle our delivery and pick up and customer service was great!
Hi Brianne,
Thank you for taking the time to leave a review
It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
The app support is second to none. Thank you, Pavlo! Our shop worked with a work-around of the default shipping settings and we made the switch to Zapiet - Pickup + Delivery to soften the processes and be more transparent and clear for our customers!
Hi,
I appreciate you highly valuing my help with setting up your store. It has been a total pleasure assisting you.
Please be sure you are always welcome to get back to us in case of any questions.
Warm regards,
Pavlo
The app is very clear! Pavlo solved some issues i had and was very helpful.
Hi Belen,
I appreciate you have highly rated our app and my assistance!
It was a pleasure communicating with you, and you should know that you're always welcome to reach us for any help you need with the app.
Warm regards,
Pavlo