Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,657)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust pickup and delivery management features, praising its user-friendly interface and seamless integration with tools like Order Printer Pro. The support team is often commended for their quick and effective issue resolution, enhancing the app's reliability in setup and ongoing management. It's noted as essential for improving operational efficiency and customer satisfaction.
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Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise and commitment to customer satisfaction made all the difference. Highly recommend Zapiet to anyone needing a reliable solution for store pickup and delivery management!
Thank you so much for this amazing review! 💛
We’re thrilled to hear that Zapiet - Pickup + Delivery has made such a positive impact on your business. Zack and I are so happy we could assist and that you found the support helpful (we aim to please 😊)!
We're here anytime you need us. Thanks again for the kind words and for recommending us – it truly means the world! 🌍🚚
Zack & Klaudia
Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.
Hi Sandra, thank you for the kind words! 😊
I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.
We're always here to support you with anything you need!
Cheers,
Klaudia
This app and it's team is awesome! I received the best technical support I ever received by Jessica from their support team! Thanks a lot! I can recommend it 100%!
Thank you very much Salvatore for taking the time to leave such a lovely review!
It was so nice chatting with you and getting your store all up-to-date with our Zapiet - Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.
Hi Jay,
Thank you so much for taking the time to share such an amazing and thoughtful review!
It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!
Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.
Best regards,
Krystabel
The support was good, and although they do not support Japanese, they were kind enough to help us. Thank you very much.
Hi 株式会社いえい,
Thank you so much for taking the time to leave a review—we truly appreciate it!
It was a pleasure to assist you with our Zapiet - Pickup + Delivery app, updating you to the latest version and rates to ensure everything runs smoothly. We're also glad our team could assist with your translations, and we appreciate your understanding regarding our current language support.
Hopefully, in the future, we’ll be able to support the Japanese language as well!
Please don’t hesitate to reach out if you need any assistance; we’ll be happy to help!
Thank you again for your kind words!
Warmest regards,
Krystabel
Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.
Thank you so much for your amazing review! 🌟
We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure.
Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service.
If you ever need anything else, we're just a message away!
-Klaudia
They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise
Thank you Saulo for your lovely words and for taking the time to leave a review!
It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Sandy was so incredibly helpful! Not only did she help me solve the problem I was having, she voluntarily identified other ways to make the checkout process clearer and less confusing to our customers! I couldn't be happier!
Hello Jessica,
Thank you so much for this lovely comment ! It was my pleasure
Do not hesitate to write us back, if we can help you with anything else.
All the best,
Sandy
very helpful, solved my problem! happy day! thank you so much and Merry Christmas
Reply updated 18 Dec 2024:
Hi Elias,
Thank you so much for taking the time to write such a wonderful review
It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!
Wishing you a lovely holiday season,
-Steph
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Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!
-Anggy
Excellent service
Helped me get back up running in no time
Thank you.