Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

February 28, 2024

Beim Installieren und Einstellen der App gab es für mich ein paar kleine Hürden. Der Support hat jedoch sofort geholfen und alles sehr kompetent erklärt und eingestellt. Endlich kann ich Versand und Local-Pickup in Abhängigkeit von Produkten anbieten. Grossartig!

Unfogyou
Switzerland
8 months using the app
Zapiet replied March 3, 2024

Hallo Michael,

vielen Dank, dass Sie sich die Zeit genommen haben, eine so schöne Bewertung zu hinterlassen.

Es war mir ein Vergnügen, Ihnen bei der Abholung und dem Versand für unsere App Zapiet - Abholung + Zustellung über unseren Live-Chat zu helfen.

Wenn Sie Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns eine Nachricht zu schicken.

Mit freundlichem Grüß
Jessica

January 11, 2024

parfait !

nysa cavistes.
France
Almost 3 years using the app
Zapiet replied January 15, 2024

Thank you for the 'parfait' review of Zapiet - Pickup + Delivery.

You know where we are if you need us again!

All the best
Jayne

May 22, 2024

Excelente APP, la recomiendo

Santa Vera Pastelería
Colombia
23 days using the app
Zapiet replied May 24, 2024

Hola Jenny,

¡Gracias por tomarse el tiempo para dejar una reseña!

Fue un placer ayudarte con nuestras funciones de Texto, Diseño y tiempo de preparación específico para cada producto en nuestra aplicación Zapiet - Recogida + Entrega.

Si tienes alguna pregunta o necesitas ayuda, nos puedes enviar un mensaje.

Un cordial saludo,
Jessica

April 22, 2024

Jeanette und das gesamte Team ist unglaublich hilfsbereit und helfen einen immer und überall. Selbst wenn mal etwas komplizierter ist, suchen sie nach einer individuellen Lösung und haben so unseren Onlineshop auf ein neues Niveau gehoben!
Danke!

Mosshammer
Austria
11 months using the app
Zapiet replied April 24, 2024

Hallo Josef, vielen Dank für diese wunderbare Bewertung!
Ihre freundlichen Worte motivieren uns, weiterhin hervorragenden Service und Support zu bieten. Wir danken Ihnen für Ihr Vertrauen und freuen uns darauf, Sie auch in Zukunft betreuen zu dürfen. Es ist uns immer eine Freude, Ihnen zu helfen! ✨

- J Barjum

January 17, 2024

Soutien technique très explicite et rapide. Merci!

konstantina
Canada
About 1 year using the app
Zapiet replied January 18, 2024

Bonjour Sonia,

Je vous remercie sincèrement d'avoir pris le temps de partager votre avis
C'est un plaisir d'apprendre que j'ai pu vous assister avec divers aspects et fonctionnalités de notre application Zapiet - Pickup + Delivery.

Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter.

Cordialement,
Jessica

Edited December 11, 2024

We have been using the Store Pickup + Delivery app for a few years now. The app works well on desktop and mobile for delivery and pickup orders with multiple store locations. The Zapiet team is always professional, meticulous, and quick to respond. Big thanks to Sam, Jayne Forde, Chloé Beattie, and Krystabel Djajalie!

Update, August, 2024:
Krystabel was impressively diligent and prompt in addressing our inquiry. She guided us through the issue and provided a solution. Thank you, Krystabel!

Update, November, 2024:
Krystabel was responsive, thorough, and genuinely cared about resolving my issue. I felt supported every step of the way, and her commitment to making sure everything worked perfectly was impressive. Highly recommend it - thank you, Krystabel, for the excellent assistance!

Update, December, 2024:
We encountered an issue with our order emails. Kristine was incredibly quick to respond and she was able to offer a solution. We always appreciate the Zapiet team's fast response time and excellent support. Thank you, Kristine, for your outstanding assistance!

Cinderella Cakes
United States
Over 9 years using the app
Zapiet replied August 17, 2021

Hi Pawnie,

Thank you so much for taking the time to share your experience! I am so happy to hear that I was able to help with everything you needed! Your feedback means a lot to the whole team, and we truly appreciate your kind words. If you ever need further assistance, we're always here to help!

Happy holidays!
Kristine

Edited June 16, 2023

The app works well and the customer support is great.

Remoov Flea Market
United States
About 9 years using the app
Zapiet replied June 17, 2023

Hi Gustavo,

Thank you for your review, it's very much appreciated

It has been my pleasure helping you this week with local delivery, shipping and conditional activation for our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Best regards,
Jessica

Edited September 16, 2024

Years ago, Zapiet revolutionized our business. 'Till this day, they are an integral partner to our success. Their team of rockstars never fail to exemplify SUPERIOR customer service. THANK YOU over and over again!

Billy's Bakery
United States
Almost 9 years using the app
Zapiet replied May 27, 2024

Hi there,

Thank you so much for your wonderful review!

It's great to hear that your experience with our team and app have been that good. Your feedback inspires us to keep aiming higher and if you ever have any suggestions or need assistance, don't hesitate to reach out!

-Steph

June 1, 2015

Great app. Andrew is very attentive. App is constantly being updated with improvements and new features based on customer feedback.

Paul's Bakery
United States
About 8 years using the app
Edited July 1, 2024

Fantastic, all round!

Bluebells Cakery
New Zealand
About 8 years using the app
Zapiet replied June 23, 2021

Hi there,

Thank you for your lovely recommendation and amazing words about our support team! :)

Best wishes,

Bogi