Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,687)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

Edited November 23, 2023

Jessica was so helpful. She went above and beyond.

JACEK Chocolate Couture
Canada
Over 4 years using the app
Zapiet replied November 26, 2023

Thank you Tim!

I'm thrilled to have assisted you in integrating the Advanced Shipping Rules into our Zapiet - Pickup + Delivery app smoothly; ensuring the accurate display of rates at checkout is crucial for a seamless user experience.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

November 22, 2022

We have used Store Pickup + Delivery to deal with some custom shipping scenarios beyond simple store pickup. Customer and dev support has been fantastic on several occasions when we've had to make changes outside of the usual app parameters.

Whyte Bikes
United Kingdom
Over 4 years using the app
Zapiet replied November 23, 2022

Hi David

Thank you for the kind review for Store Pickup & Delivery.

It was good working with you to find a solution for the store. Our team is always happy to help where we can.

If you need anything else in the future you know where we are!

Jayne

May 3, 2023

Wonderful app with many many options to tweak and fine tune and an amazing support team. Highly recommend!

Partica Party
United Kingdom
Over 4 years using the app
Zapiet replied May 4, 2023

Hi there,

Thank you so much for your kind words! It was a pleasure helping you set up our pickup + delivery app on your theme :)

If there is anything else we can help with, please do not hesitate to reach out.

All the best,
Clemency

April 12, 2021

Used this app make an firewood store where customers can pickup from our various lumber sortyards. Pleasantly unexpected depth of settings, lots more features than I realized and exactly what we needed to get all our employees and contractors at the different locations up and running quickly--like notifiation emails to specific people based on which locations were ordered from. They really thought this through. And excellent support. I had one compatibility issue with another app and even though it wasn't Zapeit's fault, they got involved in the email thread and helped fix everything. Thank you!

Monticola Firewood
Canada
Over 4 years using the app
Zapiet replied April 12, 2021

Hi there,

So glad our app suits your store's needs—thank you so much for the lovely review!

We're always happy to investigate the issue and help as much as we can.

Let us know if there's anything else you need. 😊

Take care,

Marija

Edited October 28, 2024

I want to extend my gratitude to Jessica from the Zapiet support team! She resolved my issue quickly and efficiently, taking the time to walk me through each step to prevent it from happening again. Her professionalism and responsiveness made a real difference

Monsieur M
France
Over 4 years using the app
Zapiet replied October 31, 2024

Hi Abdelrani,

Thank you very much for taking the time to update your review!

It was a pleasure chatting with you and getting our Zapiet - Pickup + Delivery app up-to-date and running the latest version to ensure the best performance, stability, and that you have all the latest fixes & features available to you and your customer's.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Edited November 18, 2021

I just wanted to give a kudos for great customer service for both Klaudia and Herman :) They are great! Always there to assist if we have question about the App :) Keep it up guys!

Goldeluck's Doughnuts
Australia
Over 4 years using the app
Zapiet replied December 6, 2020

Hi there,

Thanks so much for leaving your feedback and for been a long time supporter of the app!

I am really sorry to hear that you have been facing issues recently. I just wanted to let you know that I have received your support ticket, fixed your isolated issue and have sent you a reply with further details.

I look forward to receiving your response shortly :)

Thanks again,

Andy

February 12, 2021

Very useful for its calendar. You can choose order preparation time and be sure your clients get their orders just the right time. Works well! Also goes well with Zapiet Delivery Rates

Flowershopn5.Com
United States
Over 4 years using the app
Zapiet replied February 17, 2021

Hi there,

Great to hear you're making the most of our calendar and preparation time feature! Thanks very much for leaving us a review :-)

Best wishes,

Bogi

Edited February 26, 2022

We ran into an issue with this app that prevented customers from checking out. I messaged support and their response was almost immediate. I was on the phone resolving the issue within minutes. Shout out to Klaudia who went above and beyond to make sure I was completely satisfied.

Bizzy Fit Meals
United States
Over 4 years using the app
Edited April 11, 2020

This app has transformed our business . Before we found Store Pickup and Delivery, there was no practical way for us to offer in store pickups at multiple locations. We just instituted the local delivery functionality (just a few button clicks to set it live) as well which is a lifesaver during the Covid Pandemic -- The tech support team is great too.

The Meat King
United States
Over 4 years using the app
June 6, 2018

This app is awesome, and really fills a void in Shopify, allowing Pick Ups from our Retail locations.

This app consistently works, and doesn't leave a bunch of junk in your account if you need to uninstall (but why would you?).

Support is also very helpful, and quick to resolve any issues you may run into.

Andareusa
United States
Over 4 years using the app