Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
Refine
-
By rating
I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.
We have been using this app since we started our e-commerce site, and it only gets better. The team is amazing to work with and they make sure they can always meet our needs. Love the new functionality that is constantly added, which only helps us help our customers better. And they went above and beyond to help us customize our site even more in these crazy COVID-19 times. Highly highly recommend!!!
Zapiet's customer support is GREAT. Some of the best support I've had running e-commerce sites. Not only did they answer my questions, but they also suggested and helped me make improvements that I didn't even realize were problems. I am very pleased with my experience and highly recommend them to the Shopify Community.
This app perfectly fitted my needs. It was easy to install and the support I received to resolve any issue was fast and efficient.
We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there,
Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016
I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority.
If you or your team have any more questions or require further assistance in the future, please feel free to reach out.
All the best,
Jessica
Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.
Managing Apps on Shopify is not always the easiest of tasks, we have been using Zapiet for years now, it is intuitive, logically laid out and has an awesome support team that is very responsive, whenever any questions arise or settings need tweaking which is inevitable they are there night or day. Highly recommended.
Hello Simon!
Thank you for sharing such an awesome review!
Your kind words about our user-friendly setup and prompt support bring us joy. It has been a pleasure to provide assistance whenever you needed it, helping your business succeed!
Cheers,
Diego
LOVE LOVE this app! Andy has been given nothing less than outstanding support and made the set up process of this app so stress-free!!
We are so thankful for all your help!
Jessica was very responsive and resolved my issue.
Hi there,
Thank you sincerely for taking the time to leave a review.
It was my pleasure assisting you in updating our Zapiet - Pickup + Delivery app; enabling you to print out your orders seamlessly.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.
Warm regards,
Jessica
Sam is always helpful and willing to respond even during the weekend. Although we are not familiar to coding, he is so patient and helpful throughout the process, excellent app if you want to do delivery and pickup at the same application, well done