Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

Edited October 12, 2017

The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.

And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!

Casa De Flora
Canada
Almost 3 years using the app
July 14, 2022

I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.

Mikes Bikes (Sandbox)
United States
Almost 3 years using the app
Zapiet replied July 29, 2022

Thank you Dylan for your review.

It was my pleasure helping you with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

November 3, 2020

Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!

Metro Pet Unleashed
Canada
Almost 3 years using the app
Zapiet replied November 6, 2020

Hey guys,

Thank you so much for your positive feedback, we really appreciate it.

If there is anything we can assist you with in the future, please do not hesitate to get in touch, we are always happy to help.

Kind regards,

Ronan

January 3, 2016

The app caters for just about everything we need it to do, and the technical support from Andy when we were having difficulties setting up was just awesome. Now we don't have to deal with constantly contacting customers to arrange for deliveries and pickups - it's worth every dollar spent!

Barkinggood
Singapore
Almost 3 years using the app
December 29, 2020

This app is so pivotal for our business, especially during these times!! Our customers can pick up orders curbside or choose delivery with a breeze! The zapiet team is always responsive with any questions or concerns. Highly recommend adding this app to your shopify store!

Small Batch Juice Co.
Canada
Almost 3 years using the app
Zapiet replied January 5, 2021

Thanks so much for your kind words—we’re blushing! I hope you will continue making lovely juices for years to come.

All the best,

Sebastian

March 22, 2022

The Zapiet team is absolutely amazing. Today I added a new Pick up location to my online store and was having trouble with it actually showing up. I worked with Jessica with online support, and she immediately fixed the bug and restored the online shop to show the new location at Check Out. The team has always been super quick to respond and extremely helpful. They are also great at following up for bigger issues and offering other solutions. Love this app!

Molly's Cupcakes at Liberty Center
United States
Almost 3 years using the app
Zapiet replied March 22, 2022

Hi there,

It was great chatting with you and I'm so glad that I was able to help.

Thank you for your kind words and if you have any other questions, please do send us a message.

Best wishes,
Jessica

November 19, 2019

This app is great and the support team has been fantastic! The team was very friendly and quick to help me get the app set up the way I needed.
Thanks again to the support team!

Home Make It
Australia
Almost 3 years using the app
October 7, 2020

We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us!
I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc.
Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages.
Thanks team!

Celebration Cakes- Cakes and Decorating Supplies, NZ
New Zealand
Almost 3 years using the app
August 16, 2021

Jayne Forde is a legend among legends. A true scholar and gentlewoman. Not only, did she do the update I asked her to do on the day I asked her to do it, she did it before I even realised it had been done. That is some real time travel esque like skills. Jayne, I salute you.

Design Museum Shop
United Kingdom
Almost 3 years using the app
Zapiet replied August 18, 2021

Thank you for your kind words.

It could have been any one of us here on the Zapiet support worldwide team.

You know where we are if you need us in the future!

Thanks so much!

Jayne

April 6, 2022

I use this app to help us have a smooth and secured check out for our customers. Sandy is extremely helpful and answered all of our questions and concerns and more! Thank you for the amazing customer service. We really appreciate Zapiet and the whole team!

Queen Delights
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Hi Yarleny,

Thank you so much for this lovely review!

It was a pleasure talking to you and making sure that your settings matched your needs.

Wishing you the best,

Sandy