Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited November 27, 2024

Our most useful app. And they have a 5 star support. They are the best!

Fleuriste Binette et filles - Montréal
Canada
Almost 7 years using the app
Zapiet replied January 22, 2021

Thank you for taking the time to leave a review. It's great to hear a busy florist store such as yours find a lot of our features useful and that you appreciate our support.

Jayne

Edited June 17, 2019

App is great; the people phenomenal! Zapiet responds quickly to my questions & inquiries! Their software makes it easy for our customers to order, pick location, day and time!

Papa C Pies
United States
Over 6 years using the app
October 9, 2023

We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.

Mandarin Oriental, Hong Kong
Hong Kong SAR
Over 6 years using the app
Edited June 1, 2022

This is such a brilliant app and worth every penny. Shopify's native ability does not have the same flexibility at all. The support is like no other I've ever received: super fast and always so friendly. Highly recommended.

Condor 7
United Kingdom
Over 6 years using the app
February 1, 2021

Extremely useful app, have been using this app for 5years now and their efficient customer service never fails! Always fast with their replies. Special thanks to Bogi for helping me out with my Widget problem on my new theme! :)

Cake Delights Bakery
Singapore
Over 6 years using the app
Zapiet replied February 1, 2021

Hi,

Thank you for leaving a review, I'm pleased I could help you with installing the widget on your new theme!

Best wishes,

Bogi

Edited August 22, 2024

Merchant support provide a timely answer to emails with clear concise instructions. Jessica reach beyond the app to help me find the problem Thank you Jessica

Origin Bakery
Canada
Over 6 years using the app
Zapiet replied March 7, 2023

Thank you very much Stacey!

It was great chatting with you via email to resolved your issue and getting your product moved over to the General Profile, so that the correct rate would appear at checkout from our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

June 9, 2017

Amazing, fast support!! Would definitely recommend this app to anyone.

The Habit Project
Canada
Over 6 years using the app
January 28, 2022

This app & their support team are crucial to my client's store. They continue to be a great resource for us.

Cheese and Wine Traders
United States
Over 6 years using the app
Zapiet replied January 28, 2022

Hi Jacob,

Thank you for these lovely words. We're happy to be of service!

Sincerely,

Sandy

Edited January 31, 2024

been using this app for a long time to manage in-store pickups, and it's helped streamline our workflow significantly. the zapiet team is also super responsive and always helpful in resolving issues we might be struggling with.

BETA5 Chocolates
Canada
About 6 years using the app
Edited March 18, 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

The Lobster Man
Canada
About 6 years using the app