Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.
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We have used Store Pickup + Delivery to deal with some custom shipping scenarios beyond simple store pickup. Customer and dev support has been fantastic on several occasions when we've had to make changes outside of the usual app parameters.
Hi David
Thank you for the kind review for Store Pickup & Delivery.
It was good working with you to find a solution for the store. Our team is always happy to help where we can.
If you need anything else in the future you know where we are!
Jayne
Wonderful app with many many options to tweak and fine tune and an amazing support team. Highly recommend!
Hi there,
Thank you so much for your kind words! It was a pleasure helping you set up our pickup + delivery app on your theme :)
If there is anything else we can help with, please do not hesitate to reach out.
All the best,
Clemency
I just wanted to give a kudos for great customer service for both Klaudia and Herman :) They are great! Always there to assist if we have question about the App :) Keep it up guys!
Hi there,
Thanks so much for leaving your feedback and for been a long time supporter of the app!
I am really sorry to hear that you have been facing issues recently. I just wanted to let you know that I have received your support ticket, fixed your isolated issue and have sent you a reply with further details.
I look forward to receiving your response shortly :)
Thanks again,
Andy
Very useful for its calendar. You can choose order preparation time and be sure your clients get their orders just the right time. Works well! Also goes well with Zapiet Delivery Rates
Hi there,
Great to hear you're making the most of our calendar and preparation time feature! Thanks very much for leaving us a review :-)
Best wishes,
Bogi
We ran into an issue with this app that prevented customers from checking out. I messaged support and their response was almost immediate. I was on the phone resolving the issue within minutes. Shout out to Klaudia who went above and beyond to make sure I was completely satisfied.
I can't praise Jessica enough for her exceptional support throughout my journey. From the moment I started using Zapiet, Jessica went above and beyond to ensure that I had a smooth and seamless experience. Her extensive knowledge and prompt assistance have been invaluable in helping me optimize my online store's operations. I am truly grateful for Jessica's unwavering dedication. This is a game-changing solution for any business looking to enhance their e-commerce operations. Thank you, Jessica, for your outstanding support and for being an integral part of my success with Zapiet!
Hi Christian,
I can't thank you enough for your wonderful review
It has been an absolute pleasure helping you and your store to get everything set up and working in our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
This app has transformed our business . Before we found Store Pickup and Delivery, there was no practical way for us to offer in store pickups at multiple locations. We just instituted the local delivery functionality (just a few button clicks to set it live) as well which is a lifesaver during the Covid Pandemic -- The tech support team is great too.
The customer service that we received from Stephane today was very clear and helpful. This app allows our bakery to run efficiently with date restrictions and preparation times. It is important for us to have these functions since all of our products are perishable.
Hi,
Thank you for the wonderful review!
I'm glad I could help with your questions about our Zapiet - Pickup + Delivery app and managing your location's schedules. If you need any more assistance, we're here for you
-Steph
I've used a couple of apps that offer Pickup for Shopify, but this one has been the best, by far!
We had a couple of very minor issues, but Sam and Andy were able to fix them for us very quickly.
I would recommend this app over any other Pickup and Delivery app out there!!!!
This app is awesome, and really fills a void in Shopify, allowing Pick Ups from our Retail locations.
This app consistently works, and doesn't leave a bunch of junk in your account if you need to uninstall (but why would you?).
Support is also very helpful, and quick to resolve any issues you may run into.