Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

May 17, 2023

When I needed help with trouble shooting they were very helpful in providing help. This is a great app. Highly recommend

Caudle's Catch Seafood
Canada
Over 5 years using the app
Zapiet replied June 16, 2023

Hi Matt,

Thank you very much for the kind words and awesome review :)

We're always happy to offer the best help we can for our merchants and will be there for you should you need us in the future as well!

Stephane

October 17, 2016

We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!

Family Friendly Farms Online
United States
Over 5 years using the app
Edited September 3, 2024

Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.

And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.

Le Pro du Pneu
France
Over 5 years using the app
Zapiet replied June 6, 2022

Hey Christopher,

Thank you for your kind review, it made my day!

All the best,
Jelizaveta

Edited January 13, 2022

Fantastic app and amazing support. Helped me sort out a complex issue in a matter of minutes. My client is ecstatic!

The Passionate Home
Canada
Over 5 years using the app
Zapiet replied January 13, 2022

Hi there,

It was so awesome chatting with you and I'm really happy that I was able to help you and your client!

Cheers,
Jessica

March 5, 2015

Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.

The Drift Record Shop
United Kingdom
Over 5 years using the app
May 4, 2018

I had some troubles with the app after an updated rolled out. After a few emails, I decided to turn to Facebook for support. Support was quick and helpful. I would highly recommend the app as it simply works. Documentation is fantastic in their support forms as well.

Jpusateris
Canada
Over 5 years using the app
March 17, 2022

The support at Zapiet is phenomenal! They are responsive, quick to help. The app serves my business great for allowing pickup or delivery to my customers.

LaFleur Fresh Flower Market
United States
Over 5 years using the app
Zapiet replied March 18, 2022

Hi there,

Thank you so much for the lovely review 🙏

I'm glad we were able to assist you!

Should you need anything else, you know where to find us 😊

Cheers,
Klaudia

December 29, 2022

They are always the best in supporting, good app I have recommended. Thank you team for all your nice works

Mr T's Bakery
Australia
Over 5 years using the app
Zapiet replied December 30, 2022

Thank you for the kind words and a great review.

It was a pleasure working with you on your store. We wish you all the best in the New Year.

As always, we're here should you ever need assistance.

Best,
Veno

May 14, 2020

We've used this app since day one for our pickups and delivery options. Now with the COVID-19 restrictions, we have had a relatively seamless transition into the world of contact-less commerce. Great support. Great app.

BrewSRQ
United States
Over 5 years using the app
April 3, 2018

I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.

The Organic Butcher Of Mclean
United States
About 5 years using the app