Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.
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The support I got from Stephane was incredible. He answered all my questions quickly and helped me fix things above and beyond what I was expecting.
A great app with outstanding customer support. I could not recommend this product and service highly enough.
Hey there,
Thanks for the awesome review!
Best wishes,
Bogi
I've been using store pickup + delivery for 3 years and it just keeps getting better. Great support, does exactly what I need it to do.
Hello Melissa,
Thank you so much for these lovely words and to be a loyal user of our Store Pickup + Delivery app!
Just reach back, if there is anything else we can help you with.
Thank you,
Sandy
I've been using this app for several months now. The two things I like best about it are the responsiveness of the support team and the frequent upgrades to the app's functionality. A lot has improved since I started using the app.
It has a lot of flexibility built in and is pretty easy to use. I've also explored other apps that serve the same purpose and found Zapiet's to be far and away the best in terms of customization. The app design is well suited for a food business like mine.
Ran into some trouble with internal notifications getting bogged down. Some emails were coming through 30 minutes late, some not at all. Pavlo helped me identify the issue being related to DKIM settings and helped me figure out the solution was in my DNS settings with my hosting service. Excellent customer service from Pavlo!
Great app and awesome support when we need it. Thank you! Ran into a couple of issues but support was able to fix it quickly.
We implemented this app to help control lead / preparation times for some of our products that require advance ordering. We also use it for scheduling our curbside pickup. We had a need for some support to get functionality perfected, and was really impressed both with the support and resulting functionality. Highly recommend if you are looking for curbside pickup &/or delivery scheduling, especially if you have a need to use differing lead times per product. Update: July 2021 - Their customer support is nothing short of amazing; we ran into some unique issues and they resolved them promptly!
The app is easy to use and navigate, and the team is very responsive and helpful! It's exactly what we needed for customers to select pickup dates/times for products ordered from our restaurant.
Really great technical support! Thank you to Sandy for helping us fix our issues, and quickly. Definitely worth the use alone.
Hello Ben,
I sincerely appreciate you taking the time to write us a review! I am happy to have helped you update to the latest version of our Zapiet - Pickup + Delivery app. Now, you can fully utilize its potential. Thank you for choosing our app!
All the best,
Sandy
It have been a very friendly experience for our customers. We would also like to thank Andy and Stephane for the super fast response and support.