Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

Edited April 7, 2022

Zapiet has the best customer support - Stephanie was a huge help. I always know I'm in good hands and can rest easy knowing they'll help my website run smooth.

Red Branch Bakery
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Thank you very much for the review and your kind words!

We're always happy to help,

Stephane

March 27, 2015

This app solved a lot of pain points our business was having with other similar apps. Top notch customer service and great functionality.

Yorkshire Trading Company
United Kingdom
Almost 3 years using the app
February 24, 2023

This app has worked very well for our business. The settings allow flexibility to customize as we need, and support has been fantastic when we do have questions or needs.

Joyce Farms
United States
Almost 3 years using the app
Zapiet replied March 22, 2023

Hi Beth,

Thanks for the glowing review! We're thrilled to hear that Zapiet has helped your business and store pickup needs
Should you require any further support, please feel free to reach out!

Cheers,
Klaudia

August 13, 2020

The best delivery app around, 5 stars. Rock solid support, too. :) Best thing is, they keep working on the product which is great, because we're already using most of its features and might require more soon. :)

Foodathome Schweiz
Switzerland
Almost 3 years using the app
July 13, 2022

I havd a problem withthe app and Clemency was great, figured out the problem straight away and showed me how to fix it. They were very helpflu.

All Things Fun Peterlee
United Kingdom
Almost 3 years using the app
Zapiet replied July 13, 2022

Hi Rachel!

It was great working with you, thank you so much for your kind words!
If there's anything else we can help you with, please do not hesitate to reach out.

Hope you have a great day!

Clemency :)

October 26, 2021

I always receive fast, efficient and awesome support from the team to assist with setup and configuration issues.

Butter Mafia
Australia
Almost 3 years using the app
Zapiet replied October 26, 2021

Hi there,

It was a pleasure to help you sort out your issues over chat today.

You know where we are if you need us again!

Jayne

March 31, 2021

App works really well and provides more functionality than Shopifys native local collection and local delivery.
Excellent support team - a pleasure to work with.

Alpkit
United Kingdom
Almost 3 years using the app
Zapiet replied March 31, 2021

Hi there,

Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat.

Please don't hesitate to contact us should you need anything else.

Have a great day!

Flora

November 19, 2017

A previous reviewer said "an elegant solution to a very messy problem" and I heartily agree. A nice-looking app, which does exactly what we need. And great support as well.

Maloneys Grocer
Australia
Almost 3 years using the app
October 7, 2022

This app is super useful for us, especially with all of our delivery zones. Great support as well when needed!

Commisso's Fresh Foods
Canada
Almost 3 years using the app
Zapiet replied October 8, 2022

Hi Greg,

It was great chatting with you today and getting all of your settings "fixed up" for your store with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.

If you have any questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

December 16, 2022

This was exactly what we needed. It made it so easy for customers to pick a day and time they would like their orders. Highly recommend.

Ron's Donuts and Bakery
United States
Almost 3 years using the app
Zapiet replied December 23, 2022

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do and that you continue to use it. It was my pleasure assisting you!

I'm here should you need anything else.

Have a great day,
Chloé