Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.
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We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks
Excellent and fast help, Integration is simple, clear and easy. We have just started using Zapiet and so far we are very happy with this app.
Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.
Hi there,
Thank you so much for your kind words and great review!
The team is always happy to help in anyway we can and if you have any other questions, please do let us know.
Best wishes,
Jessica
I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.
Hi Celia,
Thank you very much for the great review!
I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)
If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!
- Steph
This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!
Hi there,
Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.
We are always here if you need anything. Wishing you a fantastic year to come!
All the best,
Kitty
This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.
Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!
We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.
Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.
Hi,
Thank you for taking the time to leave us a review!
Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.
Best wishes,
Bogi
The app has been a huge benefit to our store and team, in combination with Delivery Rates By Zip Code app. We unfortunately have an overly complicated local delivery system that we where able to place place in all the rules with the assistance of the Zapiet support team, since some aspects involved additional code and work arounds.