Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.
The team has made a lot of improvements over the last year and it’s become a lot more reliable and stable since. Support is also very quick and responsive!
We truly appreciate you taking the time to leave such a positive review. Hearing that you’ve noticed the improvements in reliability and stability over the last year means so much to us!
We’re also glad our support team has been quick and responsive for you—that’s exactly the experience we aim to deliver.
Your encouragement inspires us to keep making our Zapiet - Pickup + Delivery app even better.
Thanks again for your support—it really makes a difference!
Cheers,
Andy
This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.
An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.
Hi Chantelle & Michelle,
Thank you so much for your lovely review
It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app.
Please do not hesitate to reach back out if you have any other questions or need any further assistance.
Cheers,
Jessica
We've been using the Store Pickup + Delivery app for over 18 months and it has been crucial to our online sales, without it we would not be able to sell our products online! We originally started with one store and it has allowed us to expand our store to three different countries. Andy has been a tremendous help and we could not find any app that could come close to the versatility offered by Zapiet. Great app, great service and support!
Old review:
I was originally having some issues and trying to figure out where I had made an error and finally resorted to emailing support. And I really wish I had just emailed them earlier! My issue was sorted out in one hour! Support had found where I had entered the incorrect code and promptly fixed it for me. Absolutely thrilled with the level of support!
Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.
Hi there,
Thank you so much for your feedback! It's always a pleasure to work with you on your store :)
If there is anything else we can help you out with please do not hesitate to reach out.
Hoping you have a lovely day,
Clemency
Great app and even better customer service. Andy was incredibly helpful and went the extra mile to make sure the app was working perfectly for us. Highly recommended!
Best customer service ever. Easy to have team member available and efficient. Highly recommended!!!!
Hi there! Thank you so much for your kind words. We really appreciate that you took the time to share your experience with us. It was a pleasure to help and assist you with setting up the Zapiet - Pickup + Delivery app. We look forward to continuing to provide great service to you in the future.
Cheers,
Betty
Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.
Zapiet works well for us and their customer service and support are fantastic. We always have a quick response despite being located in a different timezone to the Zapiet team, and they suggest extra modifications to help us run more smoothly. Very appreciated.
Jessica was extremally helpful and fixed my issues immediately. And then explained why it was happening so I can know for the future.
Hi there,
It was my pleasure helping you today with the conditional activation feature
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Thanks,
Jessica