Reviews (1,731)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup, enhancing customer experience and streamlining operations. They praise its intuitive, customizable backend and flexibility in delivery options. Its reliable performance, seamless Shopify integration, and exceptional customer support through live chat and email are also highlighted as major benefits, making it a dependable choice for handling delivery services.
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This app is really great for anyone wants to offer pickup and delivery in addition to shipping. Amazing customer service. Very quick and responsive.
Hi Wan,
Thank you very much for your review :)
It was my pleasure helping you this afternoon with some updates and getting all of your rates (including the Roadie integration ...
Ana was an absolute lifesaver! She quickly pinpointed the issues we were having with our system and got everything running smoothly in no time. Her knowledge, patience, and efficiency made the whole process stress-free, and we couldn’t be more grateful. She went above and beyond to ensure everything was resolved, and her support was nothing short of excellent. If you need help, Ana is the one to ...
Hi Monique,
This is Ana from Zapiet.
I am glad we were able to troubleshoot the issue with the delivery rates and the orders! Now there will not be any more unlucky ...
A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet ...
Stephane provided great customer service and support to fix our issue.
Hi Lenora,
Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions. ...
Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app.
He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane.
Sonia
Hi Sonia,
Thank you so much for the awesome review!
We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we' ...
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou,
Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks.
...
This app has gotten better and better, and support has really been amazing. We had some issues starting out, but now I can't imagine what we'd do without this app!
Hi Dylan,
Thank you for your review and kind words about our Zapiet - Pickup + Delivery app and our support team
Please do not hesitate to reach back out if you have any ...
As Always, The Tech Support That Represents Zapiet is First Class. They, Once Again, Saved the Day, With an Odd Tweak I Needed, but Didn't Think to Do. They Rock. The Response Time Support from Zapiet is at the Top. Other App Companies Would Fare to Take Note. Zapiet Leads The Standard...
It was great chatting with you and thank you so much for your kind words.
So glad that I was able to get the tweak done and you are back up and running.
If you have any ...
Really good service, always there to help when you have a question and are quick to fix things or help. The app itself is brilliant, really flexible and covers all delivery options.
Hi Katie,
Thank you very much for taking the time to leave a review!
It was really nice chatting with you and getting your store switched over to our Rates Function for ...
I had yet another great customer support experience with Zapiet! Both Laura and Gabriel were excellent and I so appreciate their quick and clear explanations/instructions. The Zapiet crew provides excellent service. I highly recommend this app!
Hey Kathryn,
Thank you so much for your kind review! We're thrilled we were able to help. Your patience and detailed explanations were a huge help in troubleshooting, and I’ ...