Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,561)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

November 13, 2020

The Zapiet team have been wonderful helping me create what are quite business and product specific solutions for my floral design business. Ronan has been especially amazing.. give this man a raise! I appreciate knowing they are always there to help in a timely manner and continue to follow up until the matter is resolved. I would highly recommend, would have been lost without their help.

The Flowersmith Studio
Ireland
Almost 4 years using the app
Zapiet replied November 24, 2020

Hi Kelly,

Thank you so much for your kind words and also for your suggestion, I will be sure to bring this up at our annual review lol :)

As always, if there is anything I can assist you with, please do not hesitate to let me know.

Have a great day!

Kind regards,

Ronan

May 6, 2019

These guys are awesome, always at hand if help is ever needed (Sam your a star). If i could give more than 5* i would.

Pet Products R Us
United Kingdom
Almost 4 years using the app
August 24, 2020

Very nice app but slightly difficult to get it up and running, but fortunately support team is very helpful and very responsive. App is very customisable you can have certain products delivery only and certain products pickup only, and also customise delivery distance and rate.

TSUJIRI New Zealand
New Zealand
Almost 4 years using the app
Zapiet replied August 25, 2020

Hey Guys,

Thank you so much for leaving such a wonderful review :)

I am delighted to hear that you are happy with our apps features and that you had a great experience with our support team.

Our support team offer almost 24/7 live chat and phone support and we are always happy to help new and existing customers with any questions or concerns they may have surrounding the app.

If there is anything we can assist you with going forward please do not hesitate to let me know.

Thanks,

Ronan

December 29, 2021

Great app and even better support! Would definitely recommend, just be sure to check other app integrations and everything will work beautifully.

Almacén Hércules QRO
Mexico
Almost 4 years using the app
Zapiet replied December 30, 2021

Hi Carlos,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was my pleasure assisting you today.

We're here should you need anything else.

Have a great day,

Chloé

June 23, 2020

Wonderful app and we've definitely become dependent on it. Support and assistance are super responsive and helpful!

Pick up at Kith
Singapore
Almost 4 years using the app
October 19, 2023

This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.

Party America
United States
Almost 4 years using the app
Zapiet replied October 23, 2023

Hi Breann,

Thank you so much for taking the time to write such as a wonderful review!

It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future

-Steph

November 5, 2021

Zapiet is an awesome app. But, even more importantly, their service team is fast and SUPER helpful!! Highly recommend!!!

Osgrrr The Pet Butler
Canada
Almost 4 years using the app
Zapiet replied November 5, 2021

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was our pleasure assisting you today!

We're here should you need anything else.

Have a great day,

Chloé

Edited September 22, 2022

Jessica helped us to solve an issue with our website and even went as far as letting us know what the issue was when it was not an issue with Zapiet, but rather with Shopify. She was incredibly kind and quick to get back to us.

STUDIO FOLIAGE
Canada
Almost 4 years using the app
Zapiet replied November 2, 2020

Hi Alex,

It was my pleasure!

Thank you for your kind words and for using our Store Pickup + Delivery app.

If you have any other question, please do let us know.

Cheers,
Jessica

August 22, 2016

Tidies up store collections/click & collect nicely. Popular feature on our website so well worth the money. Really quick support when needed.

Does not integrate seamlessly with Paypal and Amazon checkouts but I guess that is to be expected.

Rugbystuff Com
United Kingdom
Almost 4 years using the app
March 16, 2018

The support team at Zapiet is amazing. Their response time is quick and they are happy to help. I was lucky enough to have a couple of chats with the developer(s) because I had a unique situation. They were so patient and explained things thoroughly. I highly recommend this app!

Mollie Bs Cookies Cakes Pies1
United States
Almost 4 years using the app