Zapiet ‑ Pickup + Delivery , 1,417 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.
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We were able to set this up on a staging site before pushing to our live site. Sam & the customer service team were incredibly helpful - answering any question we had. Their response time was also amazing, as we were working under a time crunch. The app was easy to install and most of the work is done for you! We can't wait to see the impact this app has on our store.
We launched a website to sell motorcycles online. We needed to deliver them personally or have customers come to us. These guys had the solution and the customer service to help with our specific needs.
We use the app for instore pickup and the support when running into minor issues is second to none! Everyone is very helpful and they have a quick response!
Hi there Clarissa,
Thank you so much for your lovely review. It was nice chatting with you today! Do not hesitate in reaching out so we can assist should you need any help down the road.
We are always happy to help!
Best,
Maria
Zapiet and Jessica (at Zapiet) are freakin awesome! So thankful how Zapiet has improved our Shopify experience. Support is always top-notch. They know the app!
Hi Justin,
Thank you so much for your kind words, they are so much appreciated by myself and the entire team.
Have a wonderful day and if you have any other questions down the road, please do not hesitate to jump back on the chat.
Cheers,
Jessica
The app is great and the support I received from Ronan was perfect for enabling our Thanksgiving-only products. Very professional service and patience working through some of our challenges.
Hi Rob,
Thank you so much for the wonderful review, it was a pleasure working with you.
I am delighted to hear that you had a great experience both with our app and with our support team.
If there is anything we can assist you with going forward please do not hesitate to reach out, we are always happy to help.
Have a great day :)
- Ronan
Ronan and the team had been very helpful to us!!! They listen to what is it that your business really needs and will help you to execute it. :)
Hey there,
Thank you so much for taking the time to leave a review.
It was a pleasure assisting you and I am delighted that you had a great support experience.
If there is anything that we can assist you with going forward, please do not hesitate to let us know.
Kind regards,
Ronan
We had an issue with the pick up times not showing up all of a sudden. It was just buffering. I got on the live chat and it was sorted within 30 min. Great customer service.
Hi there,
It was a pleasure chatting with you earlier and getting your store pickup times to show.
Please do not hesitate to reach out should you need anything else.
Cheers,
Klaudia
Awesome support team. Jessica is very friendly and went out of her way to make sure our issue was fixed! Highly recommend this app fr businesses with brick and mortar + e-commerce!
Hey Carlos!
It was really nice chatting with you and I'm glad I was able to help.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks!
Jessica
The service from this App provider is much better than other Apps. A welcome phone call and continued, helpful support makes such a difference.
Hey guys,
Thanks a million for leaving a positive review it really means a lot to the whole team.
We have received some amazing feedback since re-opening our phone support so I am delighted to hear that this greatly improved your experience.
If there is anything we can assist you with in the future we are only a phone call away.
Have a great day.
- Ronan
Amazing support from these guys. Nothing is too much to ask. They helped solve my problem in the quickest way possible. A very special thank you to Sam!