Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,561)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

October 20, 2023

i had a bug going on with the google api and zapiet.
i tried getting help with google and shopify but none were able to solve my problem. stephane helped me on zapiet's support chat.
he was amazing and got everything solved quickly.

FLO atelier botânico
Brazil
Over 3 years using the app
Zapiet replied October 23, 2023

Hi and thank you for taking the time to write us such an wonderful review!

I'm glad I was able to help you and that you were happy with how fast we got things settled.

If you ever need any further assistance, we'll be there for you.

Steph

March 10, 2021

Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.

Welland Valley Feeds Ltd
United Kingdom
Almost 4 years using the app
Zapiet replied March 11, 2021

Hi there,

Thanks for taking the time to leave us feedback! We're really happy to hear you recommend the app, and our support is at the heart of what we do so glad to hear you had a positive experience with us.

Best wishes,

Bogi

March 26, 2015

The Click and Collect app provides a clear way for customers to choose in-store pick up. Andrew was wonderful to work with and made it easy for us to start using it.

Art Catalogues
United States
Almost 4 years using the app
Edited May 21, 2024

We've loved this app since day one! Everyone ive spoken with has been extremely nice and helpful. We had a unique request and they were able to help and create a code for us!! It has helped tremendously!!!

Thank you so much!!! We look forward to growing our business together.

Tokyo Juice
Japan
Almost 4 years using the app
Zapiet replied April 17, 2023

Hi!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up a new location in our Zapiet - Pickup + Delivery app. I am eager to continue working with you in the future.

-Veno

Edited April 12, 2023

The App has a few glitches. Most of the time it works well. Best delivery app for Shopify. The support is 10/10. Best app support! They respond straight away and they fix things straight away.

Doe Donuts
New Zealand
Almost 4 years using the app
Zapiet replied April 12, 2023

Hi Shenine,

Thank you for the awesome 5 ⭐️ review!

It was my absolute pleasure to help you configure your rates! I'm thrilled we were able to get it sorted.

Cheers,
Klaudia

August 9, 2023

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Emma and Tom's
Australia
Over 3 years using the app
Zapiet replied August 15, 2023

Hi Emma,

We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!

All our best to you!

June 24, 2020

Easy to install and get going. Ran into a couple of questions but support was fast and friendly and persistent to find a solution -- that is not always the case with other developers. Thank you Bogi & Team!

Hammer Made
United States
Over 3 years using the app
December 20, 2021

Support is helpful and awesome. The app allows transparency for our customers and lets them choose their delivery/pick up times.

Cultivatr - Farm to Table
Canada
Over 3 years using the app
Zapiet replied December 21, 2021

Hi there,

Thanks for your review! It's so good to hear our app is working out for you & your customers!

Best wishes,
Bogi

Edited March 30, 2021

For our needs, this application has shown to be the most feature rich and usable in its "space". None of their competitors provided the same feature set or usability. Additionally (and perhaps more importantly) their support team is top notch.

Hardie's Direct Austin, TX
United States
Over 3 years using the app
Zapiet replied March 30, 2021

Hi there,

Thank you so much for the lovely review! I'm glad our app stood out for you and is meeting your needs.

We're here should you need anything else!

Have a lovely day,

Marija

Edited December 1, 2020

Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!

Bardentyres Com
South Africa
Over 3 years using the app