Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Great support with integration!
Hi there,
Thank you for taking the time to leave a review
It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Thanks again,
Jessica
Our experience with the app has been great so far.
Support team is very fast and helpful.
Five stars!
Hi Germán,
Thank you for leaving a lovely review.
It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores.
Best wishes,
Jessica
Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))
Hi Francesco,
Thank you very much for leaving such a lovely review!
It was a pleasure chatting with you and ironing out a few details of our Zapiet - Pickup + Delivery app.
Please do not hesitate to reach out again if you have any further questions.
Cheers,
Jessica
Had a fantastic experience working through some local delivery updates with Jessica - our delivery system for our small business is now organized and priced accurately thanks to her hard work and help! Very pleased with the service.
Hi,
Thank you so much for your kind words and review .
It was my pleasure helping you today with your local delivery set-up with our Zapiet - Pickup + Delivery app, including the integration of our Delivery Rates by Zip Code app so that you can offer your customer's the correct local delivery rate depending on their postal code.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Kind regards,
Jessica
App is easy to use with lots of customisable options.
Support team are absolutely brilliant! Excellent response time. I was recently assisted by Betty and they were so helpful. Betty didn't simply make the necessary changes but also explained every step of the way what was being done. This helped give me a better understanding of how the app works for different cart scenarios. Thanks Betty! :)
Hi,
Wow! Thank you so much for your kind words and 5-stars! Happy to help you configure your rates correctly. Please don't hesitate to reach out if there is anything else we can do for you.
Betty 😊
The app is pretty good and works as intended, but the REAL highlight is the stellar support team. They're always super helpful, thorough, and willing to investigate and figure out creative solutions to my unique shipping/delivery needs. They're also very proactive and have helped me with related tickets as well.
Hi Janice,
Thank you for the AMAZING review!
Should you have any questions or need help with anything, you know where to find us!
Cheers,
Klaudia
I love their live-chat support 7 days a week. Representatives are really knowledgeable and help you setup your app settings directly. We had a conflict with shipping zones and María guided me & helped me better understand the settings when connecting this app to other apps such as Rates by Distance.
I'm so happy I got to assist you with your shipping zones! We're here to make your experience as smooth as possible. Should you need anything else do not hesitate to let us know!
Best,
María
I decided to add Zapiet to my Shopify arsenal, as I needed to add a better system for structuring the pick up Dates and Times for my Catering Company. I was recommended this App, having never heard of it before. What a great choice. The App worked perfectly and the Support that I received from them was exceptional. Not only did they help me with the set up of the Date and Time facility but also when I wanted to add a Notes Box to my checkout page, they got that sorted out too in very quick time. Excellent product and excellent support. Well done, Zapiet. Very happy to recommend and give you 5 stars!! Thank you!
Hi Steven,
Thanks for the kind words, it was a pleasure helping you with this config! Don't forget you can reach us at any time if you need any further assistance.
Cheers!
Ryan
This is the perfect app to use for Pickup. There was a problem that happened with my theme and Jessica was wonderful. She quickly fixed the issue caused by someone else. Wonderful app and has fantastic support! ❤️
Hi Carolyn,
Thank you so much for you kind words and review.
It was my pleasure helping you today with our Store Pickup + Delivery app.
If you have any other questions or need any assistance, please do not hesitate to get in touch!
Cheers,
Jessica
Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.
Hi Irene,
Thanks so much for the wonderful review! I'm glad to hear that you're now up and running and it was my pleasure assisting you.
Regards,
Rob