Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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I want to extend my gratitude to Jessica from the Zapiet support team! She resolved my issue quickly and efficiently, taking the time to walk me through each step to prevent it from happening again. Her professionalism and responsiveness made a real difference
Hi Abdelrani,
Thank you very much for taking the time to update your review!
It was a pleasure chatting with you and getting our Zapiet - Pickup + Delivery app up-to-date and running the latest version to ensure the best performance, stability, and that you have all the latest fixes & features available to you and your customer's.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
I just wanted to give a kudos for great customer service for both Klaudia and Herman :) They are great! Always there to assist if we have question about the App :) Keep it up guys!
Hi there,
Thanks so much for leaving your feedback and for been a long time supporter of the app!
I am really sorry to hear that you have been facing issues recently. I just wanted to let you know that I have received your support ticket, fixed your isolated issue and have sent you a reply with further details.
I look forward to receiving your response shortly :)
Thanks again,
Andy
Very useful for its calendar. You can choose order preparation time and be sure your clients get their orders just the right time. Works well! Also goes well with Zapiet Delivery Rates
Hi there,
Great to hear you're making the most of our calendar and preparation time feature! Thanks very much for leaving us a review :-)
Best wishes,
Bogi
We ran into an issue with this app that prevented customers from checking out. I messaged support and their response was almost immediate. I was on the phone resolving the issue within minutes. Shout out to Klaudia who went above and beyond to make sure I was completely satisfied.
This app has transformed our business . Before we found Store Pickup and Delivery, there was no practical way for us to offer in store pickups at multiple locations. We just instituted the local delivery functionality (just a few button clicks to set it live) as well which is a lifesaver during the Covid Pandemic -- The tech support team is great too.
I've used a couple of apps that offer Pickup for Shopify, but this one has been the best, by far!
We had a couple of very minor issues, but Sam and Andy were able to fix them for us very quickly.
I would recommend this app over any other Pickup and Delivery app out there!!!!
This app is awesome, and really fills a void in Shopify, allowing Pick Ups from our Retail locations.
This app consistently works, and doesn't leave a bunch of junk in your account if you need to uninstall (but why would you?).
Support is also very helpful, and quick to resolve any issues you may run into.
The support I got from Stephane was incredible. He answered all my questions quickly and helped me fix things above and beyond what I was expecting.
A great app with outstanding customer support. I could not recommend this product and service highly enough.
Hey there,
Thanks for the awesome review!
Best wishes,
Bogi
The customer service that we received from Stephane today was very clear and helpful. This app allows our bakery to run efficiently with date restrictions and preparation times. It is important for us to have these functions since all of our products are perishable.
Hi,
Thank you for the wonderful review!
I'm glad I could help with your questions about our Zapiet - Pickup + Delivery app and managing your location's schedules. If you need any more assistance, we're here for you
-Steph