Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.
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Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)
Hi Sue!
It absolutely made my day to read your review - thank you so much! It was my pleasure helping, and I'm really glad we were able to pinpoint and resolve the issue so quickly. (:
We're always here to help, so reach back out anytime. Have a wonderful day!
Anggy
Amazing support!! Fixed everything I asked for help on and more!! Top notch support!!
Hey Bryce,
Thanks a ton for your amazing review! I’m really pumped to hear you had a smooth chat with me! Your kind words really keep me and our entire Zapiet support team fired up to do our best. Happy we could get your pickup set up for your locations!
If you need a hand in the future, just give us a shout!
Cheers, Angelo
Leo was amazing in helping me troubleshoot my issues! Amazing customer service from Zapiet!
Hi there!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to set up Zapiet Pickup + Delivery and find that sneaky Shopify rate.
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Leo (support) is really friendly and was so helpful solving my issue and it is solved within 20mins! thanks for the help!
Hi!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to sort out the issues you had with the internal delivery notifications. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me.
Leo
Customer support is always great with Zapiet.
Pavlo in particular helped to resolve my issue.
Highly recommended.
Hi,
Thank you so much for your kind words! I'm really glad I could help. We're always here if you need anything else!
Warm regards,
Pavlo
Jayne was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience.
Thank you so much for taking the time to leave a review; it was a pleasure helping you!
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jayne
So far really intuitive chat bot and for issues of elevated nature I was able to connect with a live agent within minutes.
Thank you Patricia for taking the time to leave a review, it's very much appreciated!
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Went above and beyond to ensure the app was seamlessly integrated into my store. Truly appreciate your professionalism and expertise. thank you!
Hi Marlin,
Thank you very much for taking the time to leave a review!
I'm really glad that I was able to help and get everything sorted for you and your store with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Manuel was very fast and knowledgeable in helping me. very convenient for us and our business
Hi Isabelle,
Your kind review made my day! I'm so happy I was able to help quickly - getting your rates and widget set up so your customers can proceed with their purchases. (: Your menu looks delicious, by the way!
Let us know if you need anything else - always here for you. Have a great day!
Manuel
I had some issues with my zip code rates for delivery and Angelo helped me out. He was so patient. The customer service is amazing.
Hey Denein,
Glad I could help get your rates set up in your store! Your positive feedback really fuels us to keep delivering the best support possible. We appreciate it!
Best,
Angelo