Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

September 2, 2022

I was experiencing a few technical difficulties that needed some attention. Thankfully Stephane was there to help out. All my issues are currently solved and then some! What amazing service. Look no further than Store Pickup + Delivery for a great product with stellar service! A+

FYShoes
United States
Over 3 years using the app
Zapiet replied September 3, 2022

Hi and thank you very much for taking the time to write us such a wonderful review!

It's always a real pleasure to help and should anything come up, we'll be there, happy to help.

All the best, Steph

April 1, 2023

Chloe was very helpful and responsive. Her service was excellent! She addressed the multiple questions /issues I had promptly.

Yummi Dumplings
United States
Over 3 years using the app
Zapiet replied April 2, 2023

Hi Kyle,


Thanks so much for the awesome review!


It was my pleasure assisting you today with the Zapiet - Pickup + Delivery app I'm really glad our app does everything you need it to do and that you continue to use it.

I'm here, should you ever need any further assistance.


Have a great day,
Chloé

August 31, 2023

They have always been able to resolve our tech issues with ease and clarity. A great option for pickup and delivery management

Kootenay Co-op
Canada
Over 3 years using the app
Zapiet replied September 5, 2023

Hi Rachel,

Thank you very much for leaving a review

It was lovely chatting with you and getting your rates up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

Cheers,
Jessica

October 26, 2023

Sandy was attentive and went the extra mile to ensure our issue was resolved

meatbox.com
United Kingdom
Over 3 years using the app
Zapiet replied October 30, 2023

Hello Jesse,

It was a pleasure to help you make sure that our Zapiet - Pickup + Delivery widget was working as expected in your cart. Thank you for taking the time to leave us a message and do not hesitate to reach back if ever you need.

All the best,

Sandy

June 30, 2022

Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo

Easy Mealz
Canada
Over 3 years using the app
Zapiet replied July 6, 2022

Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.

November 22, 2023

Great support with integration!

Ed's Plant Shop
United States
About 3 years using the app
Zapiet replied November 24, 2023

Hi there,

Thank you for taking the time to leave a review

It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks again,
Jessica

July 28, 2022

Our experience with the app has been great so far.
Support team is very fast and helpful.
Five stars!

Plus Pet Mendoza
Argentina
About 3 years using the app
Zapiet replied July 29, 2022

Hi Germán,

Thank you for leaving a lovely review.

It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores.

Best wishes,
Jessica

November 8, 2023

Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))

Via Lactea PR
United States
About 3 years using the app
Zapiet replied November 10, 2023

Hi Francesco,

Thank you very much for leaving such a lovely review!

It was a pleasure chatting with you and ironing out a few details of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach out again if you have any further questions.

Cheers,
Jessica

July 7, 2023

Had a fantastic experience working through some local delivery updates with Jessica - our delivery system for our small business is now organized and priced accurately thanks to her hard work and help! Very pleased with the service.

Vankampens Greenhouses
Canada
About 3 years using the app
Zapiet replied July 8, 2023

Hi,

Thank you so much for your kind words and review .

It was my pleasure helping you today with your local delivery set-up with our Zapiet - Pickup + Delivery app, including the integration of our Delivery Rates by Zip Code app so that you can offer your customer's the correct local delivery rate depending on their postal code.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Kind regards,
Jessica

April 19, 2023

App is easy to use with lots of customisable options.
Support team are absolutely brilliant! Excellent response time. I was recently assisted by Betty and they were so helpful. Betty didn't simply make the necessary changes but also explained every step of the way what was being done. This helped give me a better understanding of how the app works for different cart scenarios. Thanks Betty! :)

Kellyville Pets
Australia
About 3 years using the app
Zapiet replied April 19, 2023

Hi,
Wow! Thank you so much for your kind words and 5-stars! Happy to help you configure your rates correctly. Please don't hesitate to reach out if there is anything else we can do for you.
Betty 😊