Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,688)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!
Hi there,
Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.
We are always here if you need anything. Wishing you a fantastic year to come!
All the best,
Kitty
Anggy From Zapiet support was great! Took Their time and found work a rounds for my complex issue and was very knowledgeable and patient with questions. Would definitely recommend!
Reply updated 10 Sep 2024:
Hi Alan!
Thank you so so much for sending in a review. 🥰 It was the highlight of my day talking to you and getting your delivery up and running! We'll always be here to help, so never hesitate to reach out if you need anything.
Have a wonderful day! 🌞
Anggy
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We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨
Best,
Jeanette
This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.
Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!
great app great support team, they let you know when something need to be modify and they also respond super fast to any of your question/support ask helpfull and quickly
Hi Severo!
Thank you for such a a lovely review 🙏🏻 it's always a pleasure helping you guys out! Should you need any assistance down the road do not hesitate in reaching back so we can assist, we are always happy to do so.
Best,
María
We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.
Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.
Hi,
Thank you for taking the time to leave us a review!
Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.
Best wishes,
Bogi
This app along with the Zapiet app for delivery by Zip code has added much needed functionality to my store. I've been using it for many years. I often need help to get all the settings correct and today Gab sent me instructions on how to set it up.
Also, Support is always very responsive when I do have an issue.
Hi Cassy!
Thank you for the 5 stars! I’m glad we were able to work together and get you all set up! Your partnership and the details you shared really helped in getting your rates based on weight.
If there’s anything else you need, please feel free to reach out—we're always here to assist! :)
All the best,
Gab
Wonderful app, wonderful service. Betty assisted me with some troubleshooting and was so easy to chat to.
Thank you for your fantastic feedback! 🌟 😊 We're happy to know that you enjoy using our Zapiet - Pickup + Delivery app. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help whenever you need us. 😊
Warm regards
Betty
We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.
Update: 2024
Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout.
Jessica worked with us for over 3 hours and I can't thank them enough.
Hi Janet,
Thank you so much for leaving such a lovely review!
It was wonderful chatting to get you/your store onto the latest version of our Zapiet - Pickup + Delivery, and switching you over to our rates function and making sure that only the correct rate appears at checkout for you and your customers.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica