Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited April 22, 2019

We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks

Food Connect
Australia
About 4 years using the app
November 8, 2016

Excellent and fast help, Integration is simple, clear and easy. We have just started using Zapiet and so far we are very happy with this app.

We Smell The Rain
Netherlands
About 4 years using the app
December 1, 2021

Jessica and everyone at Zapiet has been super great to work with - they are quick to respond and help resolve any issues! It's be a great app to work with.

Flower Bar
United States
About 4 years using the app
Zapiet replied December 1, 2021

Hi there,

Thank you so much for your kind words and great review!

The team is always happy to help in anyway we can and if you have any other questions, please do let us know.

Best wishes,

Jessica

February 6, 2023

I love the way Stephane help me out with an issue. Their support is very quick. I highly recommend their app services and support.

FLOVERS
United States
About 4 years using the app
Zapiet replied February 10, 2023

Hi Celia,

Thank you very much for the great review!

I'm happy that we were able to help setup our app together using city names and post codes together in order to facilitate your distance validation for your customers :)

If you ever need any further assistance, don't hesitate to reach back, we are always happy to help!

- Steph

Edited September 19, 2024

This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend! Updated to note the great customer service we received from Jessica; she was so great and helpful!

Kupcakerie
United States
About 4 years using the app
Zapiet replied January 12, 2021

Hi there,

Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times.

We are always here if you need anything. Wishing you a fantastic year to come!

All the best,

Kitty

April 28, 2020

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Brewpoint Coffee
United States
About 4 years using the app
May 30, 2016

Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!

Tom Sawyer
Canada
About 4 years using the app
Edited November 29, 2024

great app great support team, they let you know when something need to be modify and they also respond super fast to any of your question/support ask helpfull and quickly

Algo Dulce
Mexico
About 4 years using the app
Zapiet replied September 1, 2022

Hi Severo!

Thank you for such a a lovely review 🙏🏻 it's always a pleasure helping you guys out! Should you need any assistance down the road do not hesitate in reaching back so we can assist, we are always happy to do so.

Best,

María

September 20, 2016

We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.

Bo Ty Sweets
United States
About 4 years using the app
April 30, 2021

Great app, offers many configurations and options for delivery and pickup, as well as connecting to carrier rates. Has been mostly reliable over the past year save for 2 small incidents. However, support is top notch. Responses are fast, problems resolved quickly.

Gloriosos Italian Market
United States
About 4 years using the app
Zapiet replied May 3, 2021

Hi,

Thank you for taking the time to leave us a review!

Lovely to hear that you're enjoying the features of the app and that we've been able to help you when you've needed to contact us.

Best wishes,

Bogi