Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,688)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

January 11, 2024

parfait !

nysa cavistes.
France
Almost 4 years using the app
Zapiet replied January 15, 2024

Thank you for the 'parfait' review of Zapiet - Pickup + Delivery.

You know where we are if you need us again!

All the best
Jayne

August 24, 2020

Very nice app but slightly difficult to get it up and running, but fortunately support team is very helpful and very responsive. App is very customisable you can have certain products delivery only and certain products pickup only, and also customise delivery distance and rate.

TSUJIRI New Zealand
New Zealand
Almost 4 years using the app
Zapiet replied August 25, 2020

Hey Guys,

Thank you so much for leaving such a wonderful review :)

I am delighted to hear that you are happy with our apps features and that you had a great experience with our support team.

Our support team offer almost 24/7 live chat and phone support and we are always happy to help new and existing customers with any questions or concerns they may have surrounding the app.

If there is anything we can assist you with going forward please do not hesitate to let me know.

Thanks,

Ronan

December 29, 2021

Great app and even better support! Would definitely recommend, just be sure to check other app integrations and everything will work beautifully.

Almacén Hércules QRO
Mexico
Almost 4 years using the app
Zapiet replied December 30, 2021

Hi Carlos,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was my pleasure assisting you today.

We're here should you need anything else.

Have a great day,

Chloé

June 23, 2020

Wonderful app and we've definitely become dependent on it. Support and assistance are super responsive and helpful!

Pick up at Kith
Singapore
Almost 4 years using the app
November 5, 2021

Zapiet is an awesome app. But, even more importantly, their service team is fast and SUPER helpful!! Highly recommend!!!

Osgrrr The Pet Butler
Canada
Almost 4 years using the app
Zapiet replied November 5, 2021

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was our pleasure assisting you today!

We're here should you need anything else.

Have a great day,

Chloé

Edited September 22, 2022

Jessica helped us to solve an issue with our website and even went as far as letting us know what the issue was when it was not an issue with Zapiet, but rather with Shopify. She was incredibly kind and quick to get back to us.

STUDIO FOLIAGE
Canada
Almost 4 years using the app
Zapiet replied November 2, 2020

Hi Alex,

It was my pleasure!

Thank you for your kind words and for using our Store Pickup + Delivery app.

If you have any other question, please do let us know.

Cheers,
Jessica

August 22, 2016

Tidies up store collections/click & collect nicely. Popular feature on our website so well worth the money. Really quick support when needed.

Does not integrate seamlessly with Paypal and Amazon checkouts but I guess that is to be expected.

Rugbystuff Com
United Kingdom
Almost 4 years using the app
March 16, 2018

The support team at Zapiet is amazing. Their response time is quick and they are happy to help. I was lucky enough to have a couple of chats with the developer(s) because I had a unique situation. They were so patient and explained things thoroughly. I highly recommend this app!

Mollie Bs Cookies Cakes Pies1
United States
Almost 4 years using the app
December 13, 2023

Sandy helped me resolve an issue right away that I was having with the Zapiet plugin.

It came down to having to update the version of the app.

Thanks Sandy for all your help!

Immanuel Florist
Canada
Almost 4 years using the app
Zapiet replied December 19, 2023

Hello Steven,

It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery.

All the best,

Sandy

March 10, 2021

Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.

Welland Valley Feeds Ltd
United Kingdom
Almost 4 years using the app
Zapiet replied March 11, 2021

Hi there,

Thanks for taking the time to leave us feedback! We're really happy to hear you recommend the app, and our support is at the heart of what we do so glad to hear you had a positive experience with us.

Best wishes,

Bogi