Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

December 5, 2021

This app has been a game changer for organising deliveries and in-store pick ups, especially when my business was closed during lockdown. The support has been exceptional when needed.

Mosey
Australia
About 2 years using the app
Zapiet replied December 6, 2021

Hi Jan,

Thanks for the lovely review! Our team is glad to hear that our app has been a game changer!

Always happy to help. If you need anything, you know where to find us

Cheers,

Klaudia

July 17, 2022

App works well! If there is anything I ever need help with customising, the customer service chat is amazing! Great service.

Cheers Sweetie
Australia
About 2 years using the app
Zapiet replied July 17, 2022

Hey Jill,

Thank you very much for your kind review for our in-store pickup and local delivery app! It was a pleasure speaking with you today

Should you have any other questions, you know where to find us!

All the best,
Jelizaveta

August 2, 2018

Offer store pickup at multiple locations easily with Store Pickup + Delivery Shopify App. We tried countless methods to offer our customers pickup from one of our 5+ locations. Nothing worked till we found this App. The updates have made each version easier to use and added functionality. Exceptional Support. Thank you Sam and the rest of the team for getting us set up and helping us when we break things :)

Bedrock Eats 2
United States
About 2 years using the app
November 26, 2018

The support we received from Andy at Zapiet has been incredible. We're a start up company and wanted to give our customers the flexibility to select delivery dates and times for their meals to be delivered, as well as giving them the option to pick up their order from our premises.

Sometimes, it can feel like your searching the Shopify app store for something that doesn't exist, but as an out of the box solution, it looks like we may have found exactly what we were after!

No request was too big or small and Andy turned things around in a matter of hours for us meaning we can launch our store without a worry.

Thank you again!

Mitch's Kitchen
United Kingdom
About 2 years using the app
Edited March 30, 2018

I've been using Store Pickup + Delivery for 18+ months now. Our store just updated the Shopify theme and was once again just blown away with how great Store Pickup + Delivery. We've had hundreds of orders choose to pick up in store with no issues to speak of.

Old review:

I can't say enough good things about this app.

My store just moved to Shopify and Store Pickup + Delivery filled all of our in store pickup needs. It also allowed us to start offering Deliveries with just a few clicks. It was virtually impossible on our last e-comm platform.. Zero headaches, easy setup and support has been outstanding.

Bicyclewarehouse
United States
About 2 years using the app
June 9, 2022

I hate the limitations on checkout page (shopify limitations) but I have to admit that Zapiet has one of the best customer supports I ever had.
I reccomend

Armazém Brasil
Belgium
About 2 years using the app
Zapiet replied June 9, 2022

Hi there,

Thank you for your very kind words, we definitely try our best to help in any way we can.

If you have any other questions regarding our Store Pickup + Delivery or Delivery Rates by Zip Code apps, please do let us know.

Best wishes,
Jessica

July 31, 2021

works really well and has really helped the shop through the pandemic. Would recommend for delivery planning etc.

Pop'n'Hops
United Kingdom
About 2 years using the app
Zapiet replied August 6, 2021

Hi there,

Thanks for the awesome review & recommendation! Glad we were able to help you through a tough time.

Best wishes,

Bogi

October 22, 2020

This app has way more control than the other pickup+delivery scheduling/management apps out there, and the dashboard is super easy to learn to use. You can set specific dates/times for local delivery vs pickup vs shipping, unique for every single location. If you want, there're also many ways to code in additions to the 'backend' workings as well as front end visuals. Plus the support team is knowledgable and available to have a proper discussion to help.

MilkRun
United States
About 2 years using the app
Zapiet replied October 24, 2020

Hey folks,

Thanks so much for the thorough review. We’re very happy to hear that we are a good fit for you, both with our app and support!

All the best,

Sebastian.

Edited June 23, 2021

I received super quick, straight to the point help from Zapiet! They went even beyond to help me make sure everything was working fine and well for my client. It's a great app for managing delivery time slots and pickups.

Agropol
Canada
About 2 years using the app
Zapiet replied May 7, 2021

Hey there,

It was a pleasure to speak to you and making sure that your client's store was running at its full potential

Don't hesitate to write us back, if you have more questions or need assistance.

Thank you,

Sandy

Edited July 6, 2022

It's so refreshing to be able to talk to a real person when there is a problem. I submitted my chat request and was immediately greeted by a knowledgable and friendly associate. They were able to fix my issue within minutes. Thanks for the great service!

Strossner's
United States
About 2 years using the app
Zapiet replied January 25, 2021

Hi there,

Thank you so much for the lovely review—it has really brightened up my day!
It was my pleasure being there for you and lending a helping hand (or, in this case, a helping voice :D ).

We're here should you need anything else.

Wishing you a great day,

Marija