Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,688)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

March 26, 2015

The Click and Collect app provides a clear way for customers to choose in-store pick up. Andrew was wonderful to work with and made it easy for us to start using it.

Art Catalogues
United States
Almost 4 years using the app
October 19, 2023

This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.

Party America
United States
Almost 4 years using the app
Zapiet replied October 23, 2023

Hi Breann,

Thank you so much for taking the time to write such as a wonderful review!

It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future

-Steph

Edited May 21, 2024

We've loved this app since day one! Everyone ive spoken with has been extremely nice and helpful. We had a unique request and they were able to help and create a code for us!! It has helped tremendously!!!

Thank you so much!!! We look forward to growing our business together.

Tokyo Juice
Japan
Almost 4 years using the app
Zapiet replied April 17, 2023

Hi there!

Wow! Thank you for your wonderful review of our Zapiet - Pickup + Delivery app! We’re so happy to be part of your journey and even more excited to keep growing together. Here’s to growing together and big things ahead!

Regards
Betty

Edited April 12, 2023

The App has a few glitches. Most of the time it works well. Best delivery app for Shopify. The support is 10/10. Best app support! They respond straight away and they fix things straight away.

Doe Donuts
New Zealand
Almost 4 years using the app
Zapiet replied April 12, 2023

Hi Shenine,

Thank you for the awesome 5 ⭐️ review!

It was my absolute pleasure to help you configure your rates! I'm thrilled we were able to get it sorted.

Cheers,
Klaudia

August 9, 2023

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Emma and Tom's
Australia
Over 3 years using the app
Zapiet replied August 15, 2023

Hi Emma,

We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!

All our best to you!

February 7, 2020

It took a lot of back and forth to get it right but the support team were great and really easy to work with!

Tender Loving Empire
United States
Over 3 years using the app
Edited January 6, 2025

I like how responsive Jeanette is throughout the live chat, despite the difficult issue. she persisted and solved the problem. Truly appreciate the professionalism.

OLLELLA
Singapore
Over 3 years using the app
Zapiet replied December 10, 2021

Thank you so much for your kind words and thoughtful feedback, Marcella! It was my pleasure to assist you. I’m so glad we could resolve the issue together. Your patience and understanding made all the difference. If there’s anything else you need, please don’t hesitate to reach out—we're always here to help!

Jeanette

June 24, 2020

Easy to install and get going. Ran into a couple of questions but support was fast and friendly and persistent to find a solution -- that is not always the case with other developers. Thank you Bogi & Team!

Hammer Made
United States
Over 3 years using the app
December 20, 2021

Support is helpful and awesome. The app allows transparency for our customers and lets them choose their delivery/pick up times.

Cultivatr - Farm to Table
Canada
Over 3 years using the app
Zapiet replied December 21, 2021

Hi there,

Thanks for your review! It's so good to hear our app is working out for you & your customers!

Best wishes,
Bogi

February 8, 2023

We cannot thank Jessica enough for her continued tech support and patience as we navigate our growing business! We never imagined the level of customizations this app afforded us, and Jessica guided us through all of the many offerings to help us achieve our business goals. Thank you Jessica!!!

County Line Florals
United States
Over 3 years using the app
Zapiet replied February 10, 2023

Hi Ryan,

Thank you so much for your kind words and wonderful review.

It was a pleasure helping you today with the preparation and cut-off times feature of our Zapiet - Pickup + Delivery app.

Any other questions or assistance, please do not hesitate to reach out.

Cheers,
Jessica