Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

November 9, 2023

Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.

Mangiobevo
Switzerland
Over 3 years using the app
Zapiet replied November 12, 2023

Hi Alessio,

Thank you for taking the time to leave a review, it is very much appreciated

It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page).

If you have any other questions, please do not hesitate to reach out.

Kind regards,
Jessica

June 26, 2023

I have been using the app for many years and always like it. It just works. The support is also efficient, they quickly fix problems themselves or show me how to when needed. Special shoot-out to Stephane! ;)

Yann Haute Patisserie ltd.
Canada
Over 3 years using the app
Zapiet replied June 28, 2023

Hi Jeraldine

And thank you very much for your wonderful review!
It was my pleasure helping you with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any assistance, please do not hesitate to reach out.

Steph

Edited July 10, 2024

The app works very well and if you have any problem, the assistance team will be there to help you until everything works perfectly. Thank you Sandy for your efficiency! Big thank you for the amazing work of Jeanette !

La Fabrique Arhoma
Canada
Over 3 years using the app
Zapiet replied December 16, 2021

Hello Naomie,

Thank you for this lovely review ! It has been a pleasure to help you and discuss in our native language

N'hésite pas à nous écrire à nouveau, si tu as d'autres questions.

Sandy

February 7, 2020

Dear Pickup + Delivery Team, thank you for your great support! My problems were solved quick. Best regards, Andreas

Pausenbewirtung
Germany
Over 3 years using the app
Edited March 12, 2020

Stepane the rep was quick to answer my questions and make my day! GREAT customer service! Thank you!

Fierro's Kitchen
United States
Over 3 years using the app
July 30, 2020

I used this app to organize my store's checkout process. Since we are a flower shop that delivers locally and also ships nationwide and offers store pickup, the delivery options can get complicated alone, but especially because our products are normally for specific dates. This app works great once you get the hang of it, but the real 5 stars lies in the team that has responded to my (many many) questions and doubts in an extremely kind, efficient and helpful way. Thank you again for your help!

Casaflor
United States
Over 3 years using the app
Edited May 6, 2024

Beautiful addition to any Shopify store. Seamless 3rd party integration - almost looks native to Shopify. More expensive option but the free trial allows you to test the widget prior to charging where you can get a great feel for it. Back-end integration is also decent. Support is good too and easily available most of the time.

Mollies Cupcakes
Jersey
Over 3 years using the app
Zapiet replied August 6, 2021

Hi there,

Thank you for your praise, and honest review of the app! You're absolutely right, there's always a way to improve, and this is at the heart of what we do :)

Best wishes,

Bogi

April 23, 2020

Of course in Covid-19 madness I needed this app to being delivering and offering click & collect. The widget wasn't immediately showing up after installation, and im no coder, so was frustrated trying to fix. One email to support and they had fixed the error had it up-and-running overnight. Communication was quick and friendly. Highly recommend this app for both use and customer service!

The Local Pantry
New Zealand
Over 3 years using the app
September 17, 2020

I use the store pickup & delivery app on two separate websites. Great little addition and the support is fantastic. Always quick to resolve any issues.

Mountain Equipment
Australia
Over 3 years using the app
Zapiet replied September 18, 2020

Hi folks,

Thanks for the review, we really appreciate it!

If there is anything else we can help you with just let us know :)

Have a great weekend!

- Ronan

October 5, 2021

Amazing support from Klaudia, she is so knowledgeable and solved my problem in one chat, I had a lot of problem

Christmas World
Australia
Over 3 years using the app
Zapiet replied October 6, 2021

Hi Alex,

Thank you for the lovely review! I'm glad that we got to the bottom of it!
Please feel free to reach out should you have any other issues or questions.

Have a nice day,

Klaudia