Zapiet ‑ Pickup + Delivery , 1,415 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
Refine
-
By rating
Great app for pick up and delivery. Perfect for the current climate. Great support given the tough times. The answers to most questions are available in the FAQ.
This app is fantastic, and they're always coming out with new features that add great functionality I wouldn't have even thought of.
Simply a wonderful app!
World class support From Zapiet - Thank you! The assistance we received from the Zapiet support team, in particular Ismail and Jayne, was absolutely incredible. We achieved exactly what we set out to do with our shop and created the necessary checkout options for our end-Customers. If we faced any hiccups in doing it ourselves, the team was there to assist with a professional set up. Would recommend this suite of apps to anyone looking for flexibility in Pickup and Delivery. Thanks again Team.
Hey there,
Thank you so much for your wonderful review. We're super happy to know that you had a great experience with our app and support team and we really appreciate you taking the time to share this with us.
It was a pleasure working with you and we stay at your service should you need any further assistance.
Have a great day :)
Ismail
I used this app to allow me to have lots of pick up locations. I have had the pleasure to chat with support people and wow they are so helpful and nice! Couldn't be more happy.
Hello Mireille,
It was really nice talking to you, and to help a store from a neighbour city!
Don't hesitate to contact us back, if you have more questions or need assistance.
Wising you a lovely day / une bonne journée !
Sandy
We use Zapiet to set the collections, deliveries and the postal orders we do. The app is great and easy to use but if you have an issue, the support is phenomenal!
Hi Laure,
Thanks for your review!
I'm glad you find the app easy to use and that we could help you out quickly.
Enjoy the day :)
Jayne
This is hands down the best app available on Shopify. It's so useful if you have a situation where you offer store pickup, local delivery, and/ or shipping. You can specify certain product types to be just pickup, or delivery, or shipping, or even a combination of these methods. I suspect this app will be even more useful now with the impact of Covid-19, I'm sure more businesses are looking for curbside pick-up or contactless delivery solutions. The developers are the best too. They respond promptly and their developers understood all my challenges and went above and beyond to solve the issue and even making customization for me. I'm so pleased with the level of commitment this company has to put out a great product and to stand by it with excellent documentation and live support. Keep up the good work. Highly recommend.
Amazing app with local pickup/ delivery. I love how fast their agent response and always 100% solve all my problems. Thank you
Hi Vi,
Thank you so much for your review
It was my pleasure helping you this afternoon with our Zapiet - Pickup + Delivery app to update the locales files, correct wording on the information page and rates.
If you have any other questions or need any further assistance, please do reach out!
Cheers,
Jessica
Great app, functions as promised and the support came through in the end despite the very busy times.
I have used this app for a few years and it is great, but the best part is the customer service, they are fantastic and nothing is to hard! Each time I need assistance with changes or small issues they are fixed super quickly and they couldnt be nicer to deal with!
Thank you very much for the awesome review and kind words.
We're always happy to help!
Stephane
Awesome customer support! So far all the issues we have were swiftly treated. we are very happy with the APP. KUDO's for Sandy!
Hello there,
It was a pleasure discussing with you and readjusting your settings to make sure that your app was matching your needs
We are a click away, if there is anything else we can help you with!
Sandy