Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

October 11, 2023

Amazing support, useful app

Bio-Barát Biobolt
Hungary
Over 1 year using the app
Zapiet replied October 18, 2023

Hi György,

Thank you very much for taking the time to write a review :)

We're always happy to help and so, if there is ever anything we can assist you with in the future, let us know!

-Steph

December 29, 2022

Jessica made it so simple to navigate our site. Prompt help and courteous service. If you are not exactly certain how to do things, they are awesome!

Lowcountry Oyster Company
United States
About 1 year using the app
Zapiet replied December 30, 2022

Thank you so much for you kind words. It was my pleasure helping you today with our pickup and delivery app.

If you have any other questions, please do not hesitate to reach out!

Cheers,
Jessica

October 6, 2022

This app helps us to fulfill different order dates where customers need to select their delivery date. We also had some great help from their customer support team to help us adapt some new products on the site, they were brilliant in coming up with solutions to our problem!

Organibox
United Kingdom
About 1 year using the app
Zapiet replied October 8, 2022

Hi there,

Thank you for your lovely review!

We are happy to hear you are enjoying using our app and that I could help you out with a solution today.

Have a lovely day,

Flora

May 13, 2022

The app itself is great and does all I need it to - the product specific cut offs and the ability to add more locations make it second to none. Everyone in the support team I've interacted with has been great, and this time specifically Jessica quickly resolved an issue for me when migrating to a new theme within a matter of minutes

LOAF.LY
United Kingdom
About 1 year using the app
Zapiet replied May 16, 2022

Hi Ben,

Thank you very much for leaving such a lovely review.

It was so nice chatting with you today and if you have any other questions, please do reach out to the team

Best wishes,
Jessica

March 24, 2023

Support team is very responsive and helpful with setup and any issues that have arisen. Highly recommend this app.

Reynolds
United States
About 1 year using the app
Zapiet replied March 26, 2023

Hi Katie,

It was my pleasure helping you today with the pickup feature of our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks,
Jessica

March 2, 2023

After hours and hours of trying to figure out what was wrong with the widget. I started to realize that there was nothing wrong with the widget but my theme. Krystabel did so awesome in figuring out what was wrong. Definitely would have saved me so much time had I asked in the beginning. Great and lightening fast customer service! A+++

Colorful Macarons
United States
About 1 year using the app
Zapiet replied March 22, 2023

Hi Crystal,

Thanks for such an A+++ review!

It was a pleasure helping you out with our Zapiet - Pickup + Delivery widget and glad I was able to save you some time.

We try our best to serve you at lightning speed!

All the best,
Krystabel

November 7, 2023

We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.

向陽房 SHINEHOUSE
Taiwan
About 1 year using the app
Zapiet replied November 8, 2023

Hi!

Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉

Warm regards

Betty

May 18, 2022

This app has helped me a lot, as our whole work revolves around pickup and delivery, the support is extremely helpful and they have resolved any issues we had

Bakealicious By Gabriela
Australia
About 1 year using the app
Zapiet replied May 18, 2022

Hi there,

Thanks for the kind review. It's great that our app has been helpful to your store.

I'm glad we could get your preparation times sorted out over chat.

We're always here if you need us again!

Jayne

August 19, 2022

Enjoyable and highly efficient conversation with the CS, best experience ever.
Helped me tackled every issue I had, except those limited by Shopify plan.

Le Fiori
Hong Kong SAR
About 1 year using the app
September 6, 2022

This app has addressed a problem we have been struggling with for years. It has a good balance between usability and functionality, and support has been prompt and effective (Shout out to Lisa!). Would recommend to merchants with delivery restrictions.

Prime Range Fresh
New Zealand
About 1 year using the app
Zapiet replied September 7, 2022

Hi Ben,

It was a pleasure working with you in setting up our Store Pickup + Delivery app according to your wishes and needs. We are always happy to assist if you have any further questions!

Cheers,

Lisa