Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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What could I say? These guys are fantastic! Great app! We had a lot of nuances and twists and rules that we wanted to implement. Local delivery, store pickup, tier 1 of shipping and your general shipping options through FedEx.
They took their time to understand my business and figure out the best solution. They made what seemed like scrambled eggs into a perfect omelet.
Thank you!
The app support is second to none. Thank you, Pavlo! Our shop worked with a work-around of the default shipping settings and we made the switch to Zapiet - Pickup + Delivery to soften the processes and be more transparent and clear for our customers!
Hi,
I appreciate you highly valuing my help with setting up your store. It has been a total pleasure assisting you.
Please be sure you are always welcome to get back to us in case of any questions.
Warm regards,
Pavlo
This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level.
Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.
Hi Andrea,
Thank you so much for your detailed and fantastic review!
It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected.
Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit!
Kind regards,
Jessica
Wow, thank you, Andy, for your quick service!!
Jessica did fantastic work helping me to fix up our new location. She did a lot in a little short time. I'll count on her for help with the Zapiet pickup and delivery app anytime!
Best,
Pedro
Thank you Pedro for your review and very kind words.
It was my pleasure helping you today with our BOPIS and local delivery app.
Any other questions, please do not hesitate to reach out.
All the best,
Jessica
My experience with the Zapiet team was just nothing short of amazing. I received multiple communications a day to make sure I was happy with the progress and to clarify what I was needing. My site is now functioning exactly how I envisioned it and that would never have been possible without the amazing team at Zapiet!!!
App works really well, very flexible and useful. Plus, if there's any issues at all, we always get A+ support!
Hi Evan,
Thank you so much for your kind review
It's been my pleasure helping you with our Zapiet - Pickup + Delivery app and setting up the correct locales files and also doing a bit of detective work with a non-compatible app
If you have any other questions, please do not hesitate to jump back on the live chat!
Kind regards,
Jessica
Amazing support team! The product can be hard to learn first along with understanding how they integrate with Shopify's default features, but with support it can all be done!
Hi there,
Thank you for your review and feedback! We know the app's features can seem daunting at first, so really glad we were able to support you through it!
Best wishes,
Bogi
Support on the Zapiet app has been great—quick response time, friendly customer service, THANK YOU Manuel. Highly recommend
Hi Frederic,
Thanks so much for the awesome review!
It was my pleasure assisting you today! I'm really glad our app does everything you need it to do and that you continue to use it.
I'm here should you need anything else.
Have a great day,
Chloé
The support team for this app are amazing! They have helped me numerous times and are very easy to get in touch with. The app itself is great and solves many of the issues that Shopify's native Pickup / Shipping / Delivery systems has. 10/10 would recommend.
Hello there,
Thanks so much for this lovely review, it's great to hear our app and our support team is able to help you with your store needs!
Wishing you well,
Maria