Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Support team is very responsive and helpful with setup and any issues that have arisen. Highly recommend this app.
Hi Katie,
It was my pleasure helping you today with the pickup feature of our Zapiet - Pickup + Delivery app
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Thanks,
Jessica
After hours and hours of trying to figure out what was wrong with the widget. I started to realize that there was nothing wrong with the widget but my theme. Krystabel did so awesome in figuring out what was wrong. Definitely would have saved me so much time had I asked in the beginning. Great and lightening fast customer service! A+++
Hi Crystal,
Thanks for such an A+++ review!
It was a pleasure helping you out with our Zapiet - Pickup + Delivery widget and glad I was able to save you some time.
We try our best to serve you at lightning speed!
All the best,
Krystabel
The support team is incredible. Within minutes of reaching out, I was put in contact with Jessica over live chat. She was great. She quickly resolved my issue and then took the time to walk me through the solution with screenshots and examples.
Thank you so much for taking the time to write such a nice review.
I'm glad that I was able to help and if you have any other questions, please do not hesitate to jump back on our live chat.
Best wishes,
Jessica
We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.
Hi!
Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉
Warm regards
Betty
This app has helped me a lot, as our whole work revolves around pickup and delivery, the support is extremely helpful and they have resolved any issues we had
Hi there,
Thanks for the kind review. It's great that our app has been helpful to your store.
I'm glad we could get your preparation times sorted out over chat.
We're always here if you need us again!
Jayne
Enjoyable and highly efficient conversation with the CS, best experience ever.
Helped me tackled every issue I had, except those limited by Shopify plan.
This app has addressed a problem we have been struggling with for years. It has a good balance between usability and functionality, and support has been prompt and effective (Shout out to Lisa!). Would recommend to merchants with delivery restrictions.
Hi Ben,
It was a pleasure working with you in setting up our Store Pickup + Delivery app according to your wishes and needs. We are always happy to assist if you have any further questions!
Cheers,
Lisa
Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!
Hi there,
Thank you for taking the time to leave a review
It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
I used this app to help me solve a problem with our Website and Jessica who was helping me, saved my day! Thank you very much, for all the support!
Great app with excellent support team who are always fast!
Would recommend
Hi Francois,
And thank you very much for taking the time to leave us a such as wonderful review.
I'm glad we were able to provide you with the help you needed and that your experience was such a positive one!
We will strive to continue to offer the best products and best support
Steph