Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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I used Zapiet and it works very good and specially the service is always ready and good. I will suggest to everyone
Hi there,
I am glad to hear everything is working well and that we were able to help you get things running for your store!
Take care,
Bogi
This App helps my operations team to establish priorities. It also leads my customers to educate and increase their satisfaction.
Great app and great support! I had an issue when my site was live and the support got back to me within minutes and solved it. Just great!
Hello there,
Thank you for this lovely review! It was great to discuss with you on our live chat, and to be able to adjust your settings to better match your need.
We'll be only a few clicks away, if ever you need help with anything else.
Sandy
We own a bakery / coffee shop, and use this app to facilitate our same-day and pre-order process. The functionality is great and the support is even better. There are a few missing features for our use case, but when I reach out to support they are able to tell me whether or not these things are on the backlog, which I appreciate very much. We are coming from Toast POS, so Shopify is a big change for us. But, this app is working great and handles our high volume shop really well. Love it!!
The only thing I will say as a "wish list" item, is that we do have to do a few weird and time-consuming work-arounds because of our use case. I would love if we could have the Product Date Restrictions feature support adding entire categories at once, instead of just 1 product at a time. That would save me so much manual work and be a real game-changer for our workflows! Other than that, this app is truly awesome!!
Update: Support is always so awesome. Jessica helped me today with a wonky issue on the cart drawer .. THANK YOU!! Zapiet truly is the best!
Highly, highly recommend!
Hi Meg,
Thank you so much for your review.
So happy that I was able to help you with your drawer cart issue so that your customer's can have the best experience when placing orders via our Zapiet - Pickup + Delivery app
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Thanks again,
Jessica
The help support of this app is amazing, Jelizaveta was so patient and worked through many details with me! I had used this app in the past and then recently tried a different app that was a little less expensive but came back to using Zapiet, it it worth every penny.
Thank you for your kind review, it was nice chatting to you yesterday!
If you have any further questions with regards to configuring your pick ups and deliveries just let me know. We will be happy to help :)
All the best,
Jelizaveta
Great app, it works perfectly to sort orders by time. The interface is intuitive and user-friendly. Moreover, customer care is truly special. I have never seen such responsiveness and prepared people. Congrats!
Hello,
Thanks for your feedback! We're ecstatic that you're loving using the app! We pride ourselves on our support so it's lovely to receive your kind feedback regarding that.
Best wishes,
Bogi
Zapiet is a great app with a brilliantly helpful support team who go above and beyond to help with any issue.
Great assistance from Jessica, very quick to respond and helpful. Good app for options between pickup, delivery and shipping.
Great app with even better customer service! It allows me to categorize my products and logistics while also keeping the UX super clean. Highly recommend.
Hi Braeden,
Thank you for the lovely review! I'm glad to hear that you're liking our app!
Should you need anything else, you know where to find us.
Cheers,
Klaudia
This app has been a game changer for organising deliveries and in-store pick ups, especially when my business was closed during lockdown. The support has been exceptional when needed.
Hi Jan,
Thanks for the lovely review! Our team is glad to hear that our app has been a game changer!
Always happy to help. If you need anything, you know where to find us
Cheers,
Klaudia