Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,687)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

October 5, 2021

Amazing support from Klaudia, she is so knowledgeable and solved my problem in one chat, I had a lot of problem

Christmas World
Australia
Over 3 years using the app
Zapiet replied October 6, 2021

Hi Alex,

Thank you for the lovely review! I'm glad that we got to the bottom of it!
Please feel free to reach out should you have any other issues or questions.

Have a nice day,

Klaudia

July 13, 2017

Six stars! This application more than any other has been of paramount importance to the success of our web store. The support team is simply phenomenal, ready to field any request or to listen to your concerns. Simply the best application and the best support team!

Ofx Furniture
United States
Over 3 years using the app
February 13, 2024

I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.

Kyan Cuisine
Canada
Over 3 years using the app
Zapiet replied February 15, 2024

Hi Vanessa,

Thank you very much for taking the time to leave such a lovely review, it's very much appreciated

It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes".

If you have any questions or need any assistance, please do not hesitate to reach out.

All the best,
Jessica

June 24, 2015

You know, sometimes you buy something, and it works as promised right out the gate. I love it when that happens. That's what happened when I bought this plugin. Well sort of. I did need some special tweaking to make it fit my client's needs, but Andrew took that on quickly and at a very low price.

The plugin was used to set certain products that require a prescription as in store pick up only so that our shop could offer it's wares online while still remaining compliant.

I came back to him later to help with some small changes, and he was there right away to help. Like right away. Its 6.30 PM in Texas so it must be after midnight in England, and he was there to help practically on demand. Can't beat it.

If anything funky comes down the road, I'm confident Andrew and his team will be there to help.

Ddasari
United States
Over 3 years using the app
March 23, 2021

This app is phenomenal! Highly recommend to small businesses of all sizes.
Had some issues recently and Lisa over at customer support was extremely helpful and solved a lot of my headaches. Thanks Lisa and Zapiet!

Picnk
United States
Over 3 years using the app
Zapiet replied March 24, 2021

Hi there,

Thanks for the lovely review!

It was a great pleasure chatting with you. If you have any further questions I would be happy to hear from you!

Best wishes,

Lisa

Edited December 28, 2020

Updated: Dec 24: The support from the developers is still amazing. We had an issue that randomly appeared on Dec 23rd of course. Within hours of emailing they were on it and helping to resolve. They even found some user errors I didn't realize I had done and asked if I wanted those fixed as well. highly recommend the app and the developers. Love this app! It is great for my business. The Support from the staff has been AMAZING!!!!! They are very responsive , positive and helpful to what seems like my never ending string of questions. Recommend this app. THANK YOU!

Mrs. Turbo's Cookies
United States
Over 3 years using the app
Zapiet replied September 15, 2020

Hi there,

Thank you so much fo leaving such a wonderful review!

I am delighted to hear that you had an awesome experience with our Support theme, our support has been receiving some amazing feedback lately and it is great to see that trend continuing.

If there is anything we can assist you with going forward, please do not hesitate let us know.

Have a great day :)

-Ronan

March 19, 2018

We couldn’t be happier with this app. Our site is custom built and we needed the capability to customize delivery, shipping and pickup options for each product. We were able to accomplish everything on our wishlist with this app. Customer service is above and beyond. If we could give them 10 stars, we would.

Birdytell
United States
Over 3 years using the app
July 19, 2022

Great customer service and very useful features. Have been using for for seasonal shipping needs for a few years now.

Wormuth Farm
United States
Over 3 years using the app
Zapiet replied July 29, 2022

Hi Mike,

It was lovely chatting with you today and getting you set up for your seasonal shipping with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

Edited November 15, 2023

We needed to fix the way we were doing pickups. Zapiet helped us seamlessly set up our pickups and created such a great experience for our customers.

The rep was so quick to reply and help and got everything set up so fast. Would absolutely recommend!

JuJu's Boutique
United States
Over 3 years using the app
Zapiet replied November 19, 2023

Hi, and thank you very much for the amazing review

It was a pleasure helping you put the finishing touches with our Zapiet - Pickup + Delivery app. And we'll be there for you should you need anything in the future as well!

-Steph

November 23, 2020

We use Zapiet to handle our local pickup and delivery and have been happy to the tool and services. Ronan has been a pleasure to work with. Looking forward to seeing more features through zapiet for local business in need to adapting in the new COVID environment.

DAVOCADOGUY
United States
Over 3 years using the app
Zapiet replied November 24, 2020

Hey Astrid,

Thank you so much for leaving a positive review.

It was a pleasure working with you and I look forward to assisting you again in the future.

Have a great day!

- Ronan