Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

October 7, 2020

We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us!
I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc.
Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages.
Thanks team!

Celebration Cakes- Cakes and Decorating Supplies, NZ
New Zealand
Almost 3 years using the app
April 6, 2022

I use this app to help us have a smooth and secured check out for our customers. Sandy is extremely helpful and answered all of our questions and concerns and more! Thank you for the amazing customer service. We really appreciate Zapiet and the whole team!

Queen Delights
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Hi Yarleny,

Thank you so much for this lovely review!

It was a pleasure talking to you and making sure that your settings matched your needs.

Wishing you the best,

Sandy

Edited January 28, 2021

Awesome apps!!! The best delivery apps on shopify! I have been using for few years, the team keep updating new features to keep customer happy, great job!

Sheila Flower
Hong Kong SAR
Almost 3 years using the app
Edited October 12, 2020

AMAZING SUPPORT! Sandy has consistently assisted me during these hard times of COVID-19. Even when my questions are simple and easy she takes the time to get back to me in a timely manner. This app has greatly helped us and our customers choose the right option for delivery and shipping.

The Caviar Co.
United States
Almost 3 years using the app
January 20, 2021

The support from zapiet is great. Aaron League was so helpful and quick! Sorted my problem out Many thanks

Bottle Grove
United Kingdom
Almost 3 years using the app
Zapiet replied January 21, 2021

Hi there,

I'm really glad to hear you had a positive experience working with Aaron!

Thanks for taking the time to leave him a review :)

Best wishes,

Bogi

Edited April 7, 2022

Zapiet has the best customer support - Stephanie was a huge help. I always know I'm in good hands and can rest easy knowing they'll help my website run smooth.

Red Branch Bakery
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Thank you very much for the review and your kind words!

We're always happy to help,

Stephane

January 23, 2024

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.

Thank for having such a great team and (I assume) culture.

LAYER
United States
Almost 3 years using the app
Zapiet replied January 25, 2024

Hi Anthony,

Thank you so much for your incredibly kind words

It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.

If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica

March 27, 2015

This app solved a lot of pain points our business was having with other similar apps. Top notch customer service and great functionality.

Yorkshire Trading Company
United Kingdom
Almost 3 years using the app
August 13, 2020

The best delivery app around, 5 stars. Rock solid support, too. :) Best thing is, they keep working on the product which is great, because we're already using most of its features and might require more soon. :)

Foodathome Schweiz
Switzerland
Almost 3 years using the app
July 13, 2022

I havd a problem withthe app and Clemency was great, figured out the problem straight away and showed me how to fix it. They were very helpflu.

All Things Fun Peterlee
United Kingdom
Almost 3 years using the app
Zapiet replied July 13, 2022

Hi Rachel!

It was great working with you, thank you so much for your kind words!
If there's anything else we can help you with, please do not hesitate to reach out.

Hope you have a great day!

Clemency :)