Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited October 12, 2020

AMAZING SUPPORT! Sandy has consistently assisted me during these hard times of COVID-19. Even when my questions are simple and easy she takes the time to get back to me in a timely manner. This app has greatly helped us and our customers choose the right option for delivery and shipping.

The Caviar Co.
United States
Almost 3 years using the app
January 20, 2021

The support from zapiet is great. Aaron League was so helpful and quick! Sorted my problem out Many thanks

Bottle Grove
United Kingdom
Almost 3 years using the app
Zapiet replied January 21, 2021

Hi there,

I'm really glad to hear you had a positive experience working with Aaron!

Thanks for taking the time to leave him a review :)

Best wishes,

Bogi

Edited April 7, 2022

Zapiet has the best customer support - Stephanie was a huge help. I always know I'm in good hands and can rest easy knowing they'll help my website run smooth.

Red Branch Bakery
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Thank you very much for the review and your kind words!

We're always happy to help,

Stephane

August 13, 2020

The best delivery app around, 5 stars. Rock solid support, too. :) Best thing is, they keep working on the product which is great, because we're already using most of its features and might require more soon. :)

Foodathome Schweiz
Switzerland
Almost 3 years using the app
July 13, 2022

I havd a problem withthe app and Clemency was great, figured out the problem straight away and showed me how to fix it. They were very helpflu.

All Things Fun Peterlee
United Kingdom
Almost 3 years using the app
Zapiet replied July 13, 2022

Hi Rachel!

It was great working with you, thank you so much for your kind words!
If there's anything else we can help you with, please do not hesitate to reach out.

Hope you have a great day!

Clemency :)

October 26, 2021

I always receive fast, efficient and awesome support from the team to assist with setup and configuration issues.

Butter Mafia
Australia
Almost 3 years using the app
Zapiet replied October 26, 2021

Hi there,

It was a pleasure to help you sort out your issues over chat today.

You know where we are if you need us again!

Jayne

February 24, 2023

This app has worked very well for our business. The settings allow flexibility to customize as we need, and support has been fantastic when we do have questions or needs.

Joyce Farms
United States
Almost 3 years using the app
Zapiet replied March 22, 2023

Hi Beth,

Thanks for the glowing review! We're thrilled to hear that Zapiet has helped your business and store pickup needs
Should you require any further support, please feel free to reach out!

Cheers,
Klaudia

March 31, 2021

App works really well and provides more functionality than Shopifys native local collection and local delivery.
Excellent support team - a pleasure to work with.

Alpkit
United Kingdom
Almost 3 years using the app
Zapiet replied March 31, 2021

Hi there,

Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat.

Please don't hesitate to contact us should you need anything else.

Have a great day!

Flora

November 9, 2023

Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!

Mad Mexican Market
Canada
Almost 3 years using the app
Zapiet replied November 12, 2023

Thank you so much for the awesome review!

It's great to hear that your experience with our team has been such a positive one

Should you have any questions or need assistance in the future, you can count on us to be there for you!

-Steph

January 11, 2024

parfait !

nysa cavistes.
France
Almost 3 years using the app
Zapiet replied January 15, 2024

Thank you for the 'parfait' review of Zapiet - Pickup + Delivery.

You know where we are if you need us again!

All the best
Jayne