Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

October 26, 2021

I always receive fast, efficient and awesome support from the team to assist with setup and configuration issues.

Butter Mafia
Australia
Almost 3 years using the app
Zapiet replied October 26, 2021

Hi there,

It was a pleasure to help you sort out your issues over chat today.

You know where we are if you need us again!

Jayne

February 24, 2023

This app has worked very well for our business. The settings allow flexibility to customize as we need, and support has been fantastic when we do have questions or needs.

Joyce Farms
United States
Almost 3 years using the app
Zapiet replied March 22, 2023

Hi Beth,

Thanks for the glowing review! We're thrilled to hear that Zapiet has helped your business and store pickup needs
Should you require any further support, please feel free to reach out!

Cheers,
Klaudia

March 31, 2021

App works really well and provides more functionality than Shopifys native local collection and local delivery.
Excellent support team - a pleasure to work with.

Alpkit
United Kingdom
Almost 3 years using the app
Zapiet replied March 31, 2021

Hi there,

Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat.

Please don't hesitate to contact us should you need anything else.

Have a great day!

Flora

January 11, 2024

parfait !

nysa cavistes.
France
Almost 3 years using the app
Zapiet replied January 15, 2024

Thank you for the 'parfait' review of Zapiet - Pickup + Delivery.

You know where we are if you need us again!

All the best
Jayne

November 19, 2017

A previous reviewer said "an elegant solution to a very messy problem" and I heartily agree. A nice-looking app, which does exactly what we need. And great support as well.

Maloneys Grocer
Australia
Almost 3 years using the app
November 9, 2023

Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!

Mad Mexican Market
Canada
Almost 3 years using the app
Zapiet replied November 12, 2023

Thank you so much for the awesome review!

It's great to hear that your experience with our team has been such a positive one

Should you have any questions or need assistance in the future, you can count on us to be there for you!

-Steph

December 7, 2023

I've been using this for a year now and haven't encountered any problems. Their support is very helpful and responsive to all of my inquiries.

Mega Q Mart Online Palengke
Philippines
Almost 3 years using the app
Zapiet replied December 14, 2023

Hi there!

Thank you so much for your kind words!

We truly appreciate your feedback and are delighted to hear about your positive experience with our app.

If you ever need any further assistance, please do not hesitate to reach out to us. We are always here to help.

Warm regards
Betty

December 16, 2022

This was exactly what we needed. It made it so easy for customers to pick a day and time they would like their orders. Highly recommend.

Ron's Donuts and Bakery
United States
Almost 3 years using the app
Zapiet replied December 23, 2022

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do and that you continue to use it. It was my pleasure assisting you!

I'm here should you need anything else.

Have a great day,
Chloé

August 26, 2020

Great support team. The team helped fix our problems very quickly and the app works perfectly. I highly recommend Zapiet and their apps.

Shree Mithai
India
Almost 3 years using the app
Zapiet replied August 26, 2020

Hey Guys,

Thank you so much for the glowing review!

Our support team have been receiving some amazing feedback recently and I am delighted to see the trend continue.

If you need any assistance in the future, please don't hesitate to get in touch, we are always here to help :)

Thanks,

Ronan

March 16, 2017

I have my delivery option set with a minimum and noticed I would periodically receive orders under the minimum. I reached out for support and Sam returned a response promptly. Not only did Sam fix the issue but he took the time out to explain what I had done wrong. They're awesome! And the app is exactly what I needed:)

Love Sweet Things Bakery
United States
Almost 3 years using the app