Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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This app is really good, all the support staff are super friendly and Maria the support assistance was amazing and helped to solve the problem immediately.
Hello there,
Thank you for your lovely review! It was a pleasure helping you out today and I'm happy you're enjoying our app.
Wishing you a beautiful day,
Maria
clemency on customer support chat was so great... the app didnt do exactly what I needed for one thing and she was able to find a workaround... and worked around it with me! she even took on some of the work herself so it we could get it resolved quicker. she made sure all of my issues were fixed, and dindt rush to get off of the chat with me until they were! the same goes for jessica... I had a separate issue and she was so patient, making sure all of my issues were resolved and everything was working smooth.
Hi there,
It was an absolute pleasure speaking with you today, thank you so much for your kind words!
Should you ever need anything please don't hesitate to reach out to us :)
Hope you have a lovely day,
Clemency :)
Very helpful customer support
Hi!
Thanks a lot for taking the time to write us a lovely review
It was a real pleasure chatting with you and should anything else come up, we'll be there for you!
-Steph
Customer support was very quick and helpful. Allowed me to quickly continue using this app and make business flow
Very helpful customer service
Hi Whitney,
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app
Any further questions or assistance, please do not hesitate to reach out.
Warm regards,
Jessica
We had some issues getting our API key plugged in and Jessica spent countless hours helping us through this until it was resolved. Highly recommend the customer service!
Hi Ashley,
It was my pleasure helping you to get everything set up and working with our Store Pickup + Delivery app, including the Roadie integration.
If you have any other questions, please do reach out!
Cheers,
Jessica
The app and service has been great. Highly recommend. Would REALLY love to see a feature that allows you to set a max limit of orders by pickup slot.
Hi guys,
Thanks for taking the time to leave your comments & feedback about the app!
We really appreciate knowing which features our merchants would love to see, as it helps us to shape the future of the app!
Best wishes,
Bogi
I love this app. Without this app, I would not be able to sell my products. Easy to use and service is AMAZING! Been using their services for 2 years now and I cannot complain :)
Thanks for the awesome review! We take pride in helping our merchants and seeing reviews like this makes it all the more special :)
The team are so quick at answering and really help solve problems. Nothing is too much for the team and it’s explained in a really easy to follow way.
Hi Nicci,
Thank you very much for your wonderful review
It was my pleasure helping you today with specific products for local delivery within our Zapiet - Pickup + Delivery app.
If you have any other questions or need any assistance, please do not hesitate to reach out.
Kind regards,
Jessica
I couldn’t recommend this app or the people who work on it enough. I had an issue trying to set up all products for local pickup. I spoke with Stephane who talked me through it step by step and within less than 10 minutes I knew how to do it!! So happy and impressed with the efficiency, friendliness and helpfulness of the team who work for this app. Thank you again Stephane!!
Hi and thank you so much for the kind words and awesome review!
It was a real pleasure working with you today setting up our Store Pickup + Delivery app to meet your needs. And if anything else comes up, we'll be there to help!
Stephane