Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,694)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

February 6, 2025

Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.

OMO TRANSFER
United States
25 days using the app
Zapiet replied February 9, 2025

Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.

December 11, 2024

Quick and easy resolution to our issue! Very helpful and responsive!

Simply Northwest
United States
Over 8 years using the app
Zapiet replied December 13, 2024

Thank you Denielle for taking the time to leave such a nice review!

I was happy to help and make sure that our Zapiet - Pickup + Delivery widget was embedded on your theme and present on your cart page, along with a few other tweaks.

If you have any questions or need any further assistance, please do not hesitate to reach out.

Warm regards,

Jessica

January 2, 2025

Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!

Pet Market NYC
United States
10 months using the app
Zapiet replied January 6, 2025

Hi Sophia,

I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you!

If there's anything else you need, don't hesitate to reach out. We're always here for you! (:

Have a wonderful day!
Angelo

November 15, 2024

Super helpful! Wouldn't be able to have my site working properly without their help!

The Flower Shop
United States
Over 4 years using the app
Zapiet replied November 19, 2024

Thank you very much for taking the time to leave a review, it's very much appreciated!

I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

February 21, 2025

Laura was fantastic - Had pulled an all nighter and was at the end of a very long day while I was talking to Laura and she found a solution for me as I nodded off.

Pacific Oyster Co.
Australia
13 days using the app
Zapiet replied February 23, 2025

Hi William,

Thank you for such an awesome review! You can always rest easy knowing we're here to help with everything you need. Glad I was able to assist with your store - and that you were able to catch some sleep! Everyting's running smoothly now!

Always here if you need anything. Cheers!
Laura

Edited February 23, 2025

Krystabel helped me a lot today and updated many settings for meee
Love her work
Thanksssssssss ":)

Levant Corner
Australia
8 months using the app
Zapiet replied February 17, 2025

Hi Sarya,

Thank you for your wonderful review! I truly appreciate you taking the time to share your experience.

It was a pleasure helping you with our Zapiet - Pickup + Delivery app settings and finding the best solution for your store and customers.
If you ever need assistance, don’t hesitate to reach out—we’re always here to help!

Warmest regards,
Krystabel

February 9, 2025

Gabriel and Klaudia have been very helpful and very fast to respond with helping resolve my issues. The support team for this App is exceptional, they can definitely make your business run more smoothly and efficiently. If you in the business of offering local deliveries or local shipping locally this is the app for you.

All County Water Delivery
United States
22 days using the app
Zapiet replied February 11, 2025

Thank you for your wonderful review! 😊

Gabriel and I are happy we could assist you quickly. We're glad to hear that our support team and the app are helping your business run smoothly. If you ever need help with pickup, local delivery, or shipping, we're always here for you! 🚀✨

- Klaudia

November 27, 2024

We were very happy with the installation of Zapiet within our store. It helped us establish a new pickup option. However, an issue arose stemming from the app that harmed the checkout experience. Their support team kicked in, and Sandy did an excellent job not only mending the situation, but enhancing the checkout experience along the way. I would recommend this app for those looking to instal a new pickup + delivery solution that has very streamlined support.

Despaña Brand Foods
United States
About 1 month using the app
Zapiet replied December 2, 2024

Hello Angelica,

Thank you so much for your kind words! It was truly a joy to work on your store and ensure that it provided the best possible checkout experience for your customers.

All the best,

Sandy

November 29, 2024

The single most important app for our store!

Bloom de Fleur
United States
Over 7 years using the app
Zapiet replied December 4, 2024

Hey Davron!

Thank you SO MUCH for taking the time to leave a review!

It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly.

I was looking at your store again and fell in love with your Sakura Purse. I really like the colors!

I wish you and your family a happy holiday season!

Manuel 🙂

February 19, 2025

Competent, helpful and went way above and beyond! He also understood that I had to be in and out of the conversation for various reasons.

Incredible customer service

Host
Canada
5 months using the app
Zapiet replied February 23, 2025

Hi Kim!

I'm happy we were able to get your rates sorted on your store! I really appreciate your kind review. It was a pleasure to help, and short of babysitting, I'm always here to assist with anything else you might need! (:

Have a great day!
Angelo