Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

January 26, 2024

extremely helpful, through & friendly

HertfordCakeCo
United Kingdom
Almost 2 years using the app
Zapiet replied January 29, 2024

Hi James,

It was delightful chatting with you, and I appreciate you taking the time to leave a review.

If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help.

Kind regards,

Jessica

April 25, 2024

I have only been using it for about 1 week but it's been seamless and tech support was very helpful.

Prizefighter Bottle Shop
United States
7 days using the app
Zapiet replied April 28, 2024

Thank you Dylan for your lovely review!

I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working.

Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

April 2, 2024

Excellent App and support is top notch!

Meat Mob Delivery
Canada
Over 3 years using the app
Zapiet replied April 5, 2024

Thank you for taking the time to leave a review, it's much appreciated!

I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.

Any other questions or any further assistance, please do not hesitate to reach out.

Warm regard,
Jessica

February 26, 2024

Great and super helpful!

Nourished Communities
United Kingdom
Over 3 years using the app
Zapiet replied February 27, 2024

Hi Rollo!

Thank you SO much for this review. ✨ It is always our pleasure to help you. ❤️

J Barjum

December 13, 2023

Sandy helped me resolve an issue right away that I was having with the Zapiet plugin.

It came down to having to update the version of the app.

Thanks Sandy for all your help!

Immanuel Florist
Canada
Almost 4 years using the app
Zapiet replied December 19, 2023

Hello Steven,

It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery.

All the best,

Sandy

April 25, 2024

Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!

TAGG Shop
United States
6 days using the app
Zapiet replied April 28, 2024

Hi Leslie,

Thank you very much for taking the time to leave such a lovely review!

It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Welcome to the Zapiet family!
Jessica

December 28, 2023

Great after support which is essential for a non-developer. Easy to use and even if I got stuck, multiple times it was resolve by the support team

Voilà Patisserie
Malaysia
Almost 2 years using the app
Zapiet replied January 1, 2024

Thank you for your kind words!

We're thrilled to hear that our support has been helpful for you as a non-developer. Providing reliable support for Zapiet - Pickup + Delivery is always our priority.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Cheers,
Klaudia

March 12, 2024

The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!

Confetti Sweets - Sherwood Park
Canada
27 days using the app
Zapiet replied March 14, 2024

Hi Kathy,

Thank you very much for taking the time to leave a review

It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

February 9, 2024

Zapiet is amazing. The app has been a huge help in overcoming some of the limitations of the core Shopify app. The staff at Zapiet has gone above and beyond in helping us configure this app to work exactly as we need it to!

Special Grounds Coffee Co.
United States
17 days using the app
Zapiet replied February 13, 2024

Hi,

We really appreciate your review of the app! Amazing to hear our support team pulled out all the stops for you too.

Best wishes,

Bogi
Assistant Support Manager - Zapiet

Edited January 25, 2024

Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!

Perfect Settings
United States
About 1 month using the app
Zapiet replied January 31, 2024

Hello there,

Thank you very much for taking the time to leave a review; it is greatly appreciated!

It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app.

Should you have any further questions in the future, please do not hesitate to send us a message.

Warm regards,
Jessica & Diego