Reviews (1,464)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.
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Excellent APP with amazing Support. Jessica is Top of the top.
Hi Matteo,
Thank you for taking the time to leave a review, I really appreciate it!
It was a pleasure chatting with you and ensuring that our Zapiet - Pickup + Delivery is working smoothly for you and your store.
All the best,
Jessica
The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more
Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.
My Jee Huey Lim,
Thank you for taking the time to write such a lovely review
I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.
And of course, the extra styling for our widget was my pleasure!
-Steph
Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.
Hi Victoria!
Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help!
-Veno
Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!
Thank you Peter for taking the time to leave a review
It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Very helpful with setting a time for pick up & delivery as options
Hi,
And thank you for the awesome review!
I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.
Rest assured that if anything comes up, we'll be there for you.
Steph
Their support is great! Kind folks and always quick with a response
Hi,
Thank you so much for your feedback, it was truly a pleasure to assist you! Your kind words mean a lot to us and motivate us to keep providing the best service possible.
Best wishes
Jeanette
The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.
Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help!
- Herman
This is the best and most complete app for pickup sales as far as I am aware of and the service is great!
Hi Timothy,
Thank you for the fantastic review of our Zapiet - Pickup + Delivery app and service!
It was a pleasure assisting you with our app's settings, and helping you resolve your issue!
Please don't hesitate to reach out if you need anything in the future – we're always happy to help!
Warmest regards,
Krystabel
we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations
Hi Sarah,
Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team!
And we'll be there if you need it
Steph