Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,660)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it
Hi Review team here is Kristine's reply:
Hi Emmanuelle,
Thank you so much for the 5 star review! 🤩
I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle!
Take care & Stay safe! 🌺
Kristine
Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!
Hi there!
We REALLY appreciate your review!
It's satisfying to know that we've been able to help you every time you reached us, we will continue working
to keep it going.
Happy Holidays,
Manuel 🙂
They help me to solve my issue very quick and easy. Thanks
Hi there,
Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us if you need anything else. We are always here to help!
Have a wonderful day! :)
Anggy
Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!
Hi Sophia,
I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you!
If there's anything else you need, don't hesitate to reach out. We're always here for you! (:
Have a wonderful day!
Angelo
I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up.
I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.
Hi Jessica,
Thank you so much for your kind review!
It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you!
Warmest regards,
Krystabel
Too many Bugs.
Most recently, the delivery date that the customer placed an order for was incorrect in the system, causing us to miss orders, and their response was "we are working on it, there is no ETA".
It was quite smooth earlier, but have been facing too many issues recently.
Hi there,
Thank you for your feedback. We understand how frustrating this situation must be for you, and we deeply empathize with the impact it has had on your operations.
We want to clarify that the issue you’re experiencing is due to a Shopify bug outside of our control. If it were on our end, we would have resolved it promptly. Unfortunately, Shopify has been taking longer than expected to address the problem, and there’s no clear timeline for a fix.
That said, we are actively working on developing workarounds to mitigate the impact of this issue. We’re committed to providing you with a reliable solution as soon as possible. Please don’t hesitate to reach out if you have any questions or need further assistance. Your patience and understanding mean a lot to us.
Klaudia
Senior Support
Great app and the customer service was amazing!! Anggy was my customer service agent and she was seriously so helpful!!
Thank you so much for your kind words!
We're thrilled to hear that you're loving the app for managing your pickup and delivery orders, and that we were able to assist you.
If you need anything else, we’re always here to help! ☕✨
-Anggy
I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!
Hi,
Thanks for your glowing review! It's great to hear you're satisfied with the app and our support!
Best wishes,
Bogi
Very helpful with advice and step by step instructions on how to fix the issue.
Thank you so much for the 5-star review!
We're glad to hear that the advice and step-by-step instructions were helpful in fixing the issue. If you ever need further assistance with pickup and delivery settings or anything else, feel free to reach out.
We're always here to help!
- Gab
Great help from Leo. That's why I choose Zapiet? Well if you tried the other "5star" apps, the customer service sucked, the interface and initial set up was appalling, like a kid was programming it. But when you install Zapiet, you pay for that service, set up and ease of having a great app in your store. The developers behind this app definitely know how to do it better than the rest. cheers!
Thank you for your amazing review!
I'm so glad I could provide the great support you deserve. It’s wonderful to hear that Zapiet stands out for its service, setup, and user-friendly experience.
Our team works hard to make sure you have the best pickup and delivery tools for your store, and your kind words mean the world to us.
Cheers to your success! 🚀✨
-Leo