Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,687)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
Refine
-
By rating
What could I say? These guys are fantastic! Great app! We had a lot of nuances and twists and rules that we wanted to implement. Local delivery, store pickup, tier 1 of shipping and your general shipping options through FedEx.
They took their time to understand my business and figure out the best solution. They made what seemed like scrambled eggs into a perfect omelet.
Thank you!
Wow, thank you, Andy, for your quick service!!
Jessica did fantastic work helping me to fix up our new location. She did a lot in a little short time. I'll count on her for help with the Zapiet pickup and delivery app anytime!
Best,
Pedro
Thank you Pedro for your review and very kind words.
It was my pleasure helping you today with our BOPIS and local delivery app.
Any other questions, please do not hesitate to reach out.
All the best,
Jessica
My experience with the Zapiet team was just nothing short of amazing. I received multiple communications a day to make sure I was happy with the progress and to clarify what I was needing. My site is now functioning exactly how I envisioned it and that would never have been possible without the amazing team at Zapiet!!!
App works really well, very flexible and useful. Plus, if there's any issues at all, we always get A+ support!
Hi Evan,
Thank you so much for your kind review
It's been my pleasure helping you with our Zapiet - Pickup + Delivery app and setting up the correct locales files and also doing a bit of detective work with a non-compatible app
If you have any other questions, please do not hesitate to jump back on the live chat!
Kind regards,
Jessica
Amazing support team! The product can be hard to learn first along with understanding how they integrate with Shopify's default features, but with support it can all be done!
Hi there,
Thank you for your review and feedback! We know the app's features can seem daunting at first, so really glad we were able to support you through it!
Best wishes,
Bogi
Support on the Zapiet app has been great—quick response time, friendly customer service, THANK YOU Manuel. Highly recommend
Hi Frederic,
Thanks so much for the awesome review!
It was my pleasure assisting you today! I'm really glad our app does everything you need it to do and that you continue to use it.
I'm here should you need anything else.
Have a great day,
Chloé
The support team for this app are amazing! They have helped me numerous times and are very easy to get in touch with. The app itself is great and solves many of the issues that Shopify's native Pickup / Shipping / Delivery systems has. 10/10 would recommend.
Hello there,
Thanks so much for this lovely review, it's great to hear our app and our support team is able to help you with your store needs!
Wishing you well,
Maria
This app is brilliant, out of all the Store Pickup and Delivery apps out there this one is by far the most robust and flexible and the customer support is INCREDIBLE. Highly recommend.
Hi there!
We're so glad to hear that—thanks so much for the amazing review, we really appreciate it.
Should you need anything else, we're happy to help.
Have a lovely day,
Marija
We've been working with Zapiet since a few years already, there are been a few issues here and there, as it often happen with some app as Shopify keeps evolving as well, and you can then tell which are the ones you want to keep : Zapiet is one of them. They are always very reactive if there's any issue, we never felt like they didn't care and they deliver. Their app is always up to date and amazingly useful for us as we offer bike courier service and deliveries, and deal with different delivery times with different products.
We recently issued a specific request about a new Shopify feature that we wanted to work with and wasn't yet working with their app : done !
In short, an efficient app with a real team that keep the engines clean and oiled, and a wonderful and reactive customer service.
Hi Adrien,
Thank you so much for taking the time to leave such a kind review . We truly appreciate your loyalty and support over the past few years.
We were delighted to fulfill your request regarding the new Shopify feature. It's our pleasure to adapt and enhance our app based on the needs of our users.
If there's ever anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Kind regards,
-Ronan