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Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,687)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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Well I have to say that Zapiet has the best support team I have ever experienced! Stephane Fattizzo has done more than just help me out he has went above and beyond for our business and I've dealt with many apps, this is impeccable! My store does use a lot of different shipping profiles! and Zapiet works with Intuitive shipping to give you the freedom you need for whatever your shipping scenarios may be! Look no further when thinking of an app to make your store a pick up & delivery store this is the one you are looking for! thank you so much to the team at Zapiet!
Amazing app and amazing customer service! Sandy was able to help us installing and fixing a couple of things for us! She even helped us to match the app to our theme colors! I'm just starting using it but I'm loving it! Recommend 100%
We use this app for almost 3 years now, and we are very happy with all the possibilities the apps has. It works simple and saves us a lot of time in handling our orders.
Also the help we get when we have a question is great!
Hi there!
Thank you so much for your lovely review and kind words—we really appreciate it!
I'm really glad you are happy with our app and our support.
We're here should you need anything else.
Have a wonderful day!
Marija
This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level.
Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.
Hi Andrea,
Thank you so much for your detailed and fantastic review!
It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected.
Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit!
Kind regards,
Jessica
Really great service, addressed my concerns quickly & all in all a good investment & great help to our business :)
I'm giving this team, and their product, five stars for going above and beyond to support our migration to a new 2.0 theme. When a significant issue was threatening to derail our migration, the team worked over the weekend to respond and code a solution. Hard to know how you could ask for anything more from a customer service level. Their service level is the best in this class of apps by far, and the functionality is as well. Kudos to the entire team for providing service excellence.
Hi there,
We really appreciate you taking the time to leave this review! Thanks for supporting our app, it was our team's pleasure getting you set up & running.
Best wishes,
Bogi
The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.
And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!
I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.
Thank you Dylan for your review.
It was my pleasure helping you with our Store Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!
Hey guys,
Thank you so much for your positive feedback, we really appreciate it.
If there is anything we can assist you with in the future, please do not hesitate to get in touch, we are always happy to help.
Kind regards,
Ronan
The app caters for just about everything we need it to do, and the technical support from Andy when we were having difficulties setting up was just awesome. Now we don't have to deal with constantly contacting customers to arrange for deliveries and pickups - it's worth every dollar spent!