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Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,687)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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Great support team. The team helped fix our problems very quickly and the app works perfectly. I highly recommend Zapiet and their apps.
Hey Guys,
Thank you so much for the glowing review!
Our support team have been receiving some amazing feedback recently and I am delighted to see the trend continue.
If you need any assistance in the future, please don't hesitate to get in touch, we are always here to help :)
Thanks,
Ronan
I've been using this for a year now and haven't encountered any problems. Their support is very helpful and responsive to all of my inquiries.
Hi there!
Thank you so much for your kind words!
We truly appreciate your feedback and are delighted to hear about your positive experience with our app.
If you ever need any further assistance, please do not hesitate to reach out to us. We are always here to help.
Warm regards
Betty
I have my delivery option set with a minimum and noticed I would periodically receive orders under the minimum. I reached out for support and Sam returned a response promptly. Not only did Sam fix the issue but he took the time out to explain what I had done wrong. They're awesome! And the app is exactly what I needed:)
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.
Thank for having such a great team and (I assume) culture.
Hi Anthony,
Thank you so much for your incredibly kind words
It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.
If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica
We use the app to do our delivery and click and collect and it works great. Great service from the support team. Highly recommend.
Hi there,
Thank you for your review.
Glad we could get you updated and back to normal service. If you need anything else you know where we are!
Jayne
This is by far the only App you should consider using for Pick up and delivery. We rely on it for 80% of our business and our customers love it. Customer service and suppot is the best whenever I have a question The response is timely which in today’s world so important. Bobby Harris, www.bikiniondemand.com
As a home baker transitioning to a full-fledged storefront, I've encountered a myriad of challenges, from managing orders to scheduling deliveries. But amidst the chaos, Zapiet Pickup and Delivery emerged as an unwavering pillar of support, streamlining my operations and enabling me to focus on what I love most: creating delectable treats.
Zapiet's intuitive interface and comprehensive features have transformed order tracking and diary appointments from time-consuming chores into effortless tasks. With a few clicks, I can effortlessly manage orders, schedule deliveries, and notify customers of their order status. This newfound efficiency has freed up valuable time, allowing me to dedicate more energy to perfecting my recipes and expanding my customer base.
Beyond its user-friendly interface, Zapiet's exceptional customer support has been a godsend. Whenever I've encountered a query, no matter how trivial, the Zapiet team has responded promptly and professionally, providing tailored solutions that have kept my business running smoothly. Their expertise and dedication have instilled in me a sense of confidence, knowing that I can rely on their support whenever I need it.
As I transitioned from a home baker to the proud owner of My Bellarine Kitchen, Zapiet has remained a constant source of support. The app's flexibility and scalability have adapted alongside my growing business, ensuring that I have the tools I need to continue delivering exceptional products and services to my loyal customers.
If you're a home-based business owner navigating the complexities of order management and delivery, I wholeheartedly recommend Zapiet Pickup and Delivery. It's a game-changer that will empower you to focus on your passion while streamlining your operations and ensuring customer satisfaction.
Hi Gabi,
Wow, thank you for taking the time to leave this kind review.
It's so encouraging for us as a team at Zapiet - Pickup + Delivery to hear that we have been able to support you in making the transition from home to a full-fledged store front, enabling you to spend time concentrating on your business as a whole.
You know where we are if you need us in the future!
Jayne
Their active chat professionals are very helpful. Jessica, in particular, was very efficient and fixed a lot of issues we'd been having quickly and with clear communication.
Hi Mike,
Thank you very much for taking the time to leave a review
Glad I was able to help and get our Zapiet - Pickup + Delivery app updated on your site and fix a few CSS issues.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Cheers,
Jessica
The app itself is fantastic, and the support team are incredible. We recently updated our Theme and it really messed with a lot of the apps that we had installed. Of the dozen or so apps that we use (and needed to reach out to), Zapiet have by far been the most friendly and efficient team. They've even helped us with aspects of our Theme upgrade that fall outside their actual app, which has been so helpful.
Can't recommend enough - Thank you again to the team!
Very swift support and help, which was really appreciated.
Very impressed with the expertise, knowledge and fast responses.
Hi Paul,
Thank you for the kind review for our app Zapiet - Pickup + Delivery.
It was pleasure to help you with your messages & notifications as required.
Please reach out if you need anything in the future a member of our team will always be happy to help.
Jayne