Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 24, 2021

Great app - easy to use. Very helpful support staff - super responsive! Would recommend to all businesses

Fire and Brimstone Barbeque
Australia
Over 2 years using the app
September 7, 2020

Jayne Forde from customer support was amazing. She responded right away to our app issues and continued to follow up until the problems were resolved.

Mary's Mountain Cookies, Cheyenne, WY
United States
Over 2 years using the app
Zapiet replied September 9, 2020

Hey folks,

Thanks a million for leaving a positive review.

Jayne was delighted to hear that she provided you with a great support experience, our whole team is really passionate about helping our customers and this has really been highlighted in our recent reviews.

If there is anything we can assist you with going forward, please do not hesitate to get in touch.

Have a great day.

Kind regards,

Ronan

August 14, 2019

Great app and made the move from WIX to Shopify worth it! Support team was very responsive and proposed a good solution to the feature I wanted added. Highly recommend this app & Team.

Fit-Lato
Australia
Over 2 years using the app
December 27, 2023

Functionalities are great - allowing us to set all the conditions/ limitations we can think off. And if there are any bugs, the support team goes above and beyond to debug and identify the culprint in doubly quick time

The Ice Cream Bar Malaysia
Malaysia
Over 2 years using the app
Zapiet replied January 1, 2024

Thank you for your glowing review of Zapiet - Pickup + Delivery! We're thrilled that our app's functionalities have met your expectations, allowing you to set conditions effortlessly. It's fantastic to hear that our support team promptly addresses any bugs, providing a quick and efficient resolution. Your positive feedback is greatly appreciated, and we look forward to continually exceeding your expectations.

Best regards,
Ismail

October 13, 2022

J'utilise cette application pour gérer du retrait de commande dans plusieurs lieux et de la prise de rdv pour ces retraits. L'application est top et le service client aussi ! Un support en français disponible si l'on veut, Sandy a passé plus deux 2h avec moi pour configurer tout ce que j'avais besoin ! Le top !

La Cueillette du Colibri
France
Over 2 years using the app
Zapiet replied October 13, 2022

Bonjour Clementine,

Je suis ravie d'avoir pu configurer différents paramètres de votre boutique pour répondre à vos besoins. De savoir que notre application peut aider votre entreprise me remplit de joie!

Au plaisir,

Sandy

August 3, 2020

The Zapiet team is very fast with their service and helped us out with our problems. I really recommend their app.

avevewinkels.be
Belgium
Over 2 years using the app
August 11, 2021

Un produit super versatile et facile à intégrer dans la boutique. Ça rend nos client très heureux du processus d'achat. L'équipe de support est très réactive et consciencieuse.

Ombelle Fleuriste
Canada
Over 2 years using the app
Zapiet replied August 13, 2021

Thanks for your kind words.

Glad to hear that you find our app easy to use which makes your customers happy.

Our team is always happy to help :)

Jayne

Edited April 24, 2020

I have requested help countless times regarding daily order limit and no answer. This has gone on for over a month. Perhaps this one star review will get your attention. We delivery the product we sell and can only deliver so much in a day. The daily limit is set but the orders keep adding up over and above the limit. I have to continually monitor and then block the day when it is too full. This needs to be fixed. paramount-nursery-inc.myshopify.com

Paramount Nursery Inc.
Canada
Over 2 years using the app
January 11, 2023

Great app for pickup and deliveries, The support team helped me through the setup of my shop. 5 Stars

Springwood Meats
United Kingdom
Over 2 years using the app
Zapiet replied January 13, 2023

Hello Rick,

Thank you for this lovely review. It was a pleasure to assist you with the set up of your shop!

Don't hesitate to reach us back, if there is anything else we can help you with.

Sandy

June 8, 2021

Super helpful customer service. They worked with me to solve multiple issues and get my site up and running

Liberty Coca-Cola Delivery
United States
Over 2 years using the app
Zapiet replied June 8, 2021

Hi there,

Thanks so much for your kind words!

I'm glad I was able to help—we're here if you need anything else.

Have a great day,

Marija