Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,687)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

Edited October 25, 2023

Jayne was thoroughly awesome, She helped me understand what was happening, and what had to be done. She got it done by the Zapiet Team Right away, there and then. We are now back in operation after a Shopify update knocked us out of action.

Can't recommend them enough, a great app and killer support.

Le Patissier Ireland
Ireland
Over 2 years using the app
Zapiet replied November 11, 2022

Hi Robert

Thank you for your kind review.
It was a pleasure to help you complete the update from our side.

You know where we are if you need us in the future our team at Zapiet - Pickup & Delivery is happy to help.

Jayne

Edited April 20, 2019

Maybe the best app to offer pick up and local delivery to your customers. The support team is effective and always willing to help you . This app works with modal/ajax cart if you work your code a bit, see example on my store : oops-livraison.fr

OOP'S Livraison
France
Over 2 years using the app
December 27, 2022

Support is helpful and speedy with great customer service. This is a great app if you need pre-ordering function.

Just a note that has nothing to do with the service and app: I do wish the price was a bit lower as I am a small business.

Lucky Rice Cake
United States
Over 2 years using the app
Zapiet replied December 30, 2022

Hi Eun,

It was my pleasure helping you yesterday with our pick up and delivery app.

If you have any other questions or need any further assistance, please do let us know.

Thanks,
Jessica

Edited March 13, 2022

Zapiet has provided top notch customer service since signing up. Klaudia was quick to respond and helped adjust the settings needed to have my sale go through.

Daughter
United States
Over 2 years using the app
Zapiet replied August 10, 2021

Hi Meredith,

Thank you so much for your kind words!

It's our pleasure, we are always happy to help.

Stephane + Sandy :D

February 15, 2024

la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas.

un 10

Mis Globos
Spain
Over 2 years using the app
Zapiet replied February 19, 2024

Hola Sofía!

Gracias por confiar en nosotros y permitirnos hacer parte de tu negocios 😀
Fue un gusto para mí haberte ayudado a configurar tus fechas de entrega y recogida. Espero que todo salga bien el Día de Reyes.

Felices fiestas,
Manuel 🎄

October 2, 2015

Support for this App is absolutely outstanding. Thank you very much Andrew.

Nantucket Looms Development
United States
Over 2 years using the app
April 7, 2017

Amazing support by Andrew and GREAT App! Don't think it twice, get this app right now!

Fitb
Spain
Over 2 years using the app
Edited January 22, 2024

I wanted to add a special product to our store with restricted dates and collection only. Jessica on the live chat function was AMAZING !!
She tidied up our website and made it much more user friendly in half and hour !
I honestly can't recommend the live chat function enough !!!

FablasIceCream
United Kingdom
Over 2 years using the app
Zapiet replied October 29, 2021

Thank you so much for your kind words and for taking the time to leave such a lovely review!

So happy that I was able to help and get everythig working for you and your customer's with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

April 21, 2019

We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!

Subzero Ice Cream
United Kingdom
Over 2 years using the app
September 28, 2021

Great app and outstanding support ! Zapiet allowed me to fit the very specific delivery / shipping / pick-up recquirements of my client and the support team is very responsive and efficient. Absolutely recommend !

Fatio Fleurs Pully
Switzerland
Over 2 years using the app
Zapiet replied October 4, 2021

Hi there,

Thanks for your awesome feedback! Glad to hear our app is working out for you :)

Best wishes,

Bogi