Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,687)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

Edited October 13, 2021

Ronan and the team had been very helpful to us!!! They listen to what is it that your business really needs and will help you to execute it. :)

Memo
Philippines
Over 2 years using the app
Zapiet replied October 13, 2021

Hey there,

Thank you so much for taking the time to leave a review.

It was a pleasure assisting you and I am delighted that you had a great support experience.

If there is anything that we can assist you with going forward, please do not hesitate to let us know.

Kind regards,

Ronan

February 14, 2020

There support team is awesome, Thanks Everyone. I had an issue with the setup of other apps and could not get this app the work right. After some playing and adjusting we get everything to work!

Discounter's Pool & Spa Warehouse
Canada
Over 2 years using the app
Edited September 30, 2022

We had an issue with the pick up times not showing up all of a sudden. It was just buffering. I got on the live chat and it was sorted within 30 min. Great customer service.

Base 2 Base Sports
Australia
Over 2 years using the app
Zapiet replied October 5, 2022

Hi there,

It was a pleasure chatting with you earlier and getting your store pickup times to show.

Please do not hesitate to reach out should you need anything else.

Cheers,
Klaudia

August 3, 2022

I'm opening my second store and chose to use Store Pickup + Delivery again because it helps relieve my local pick-up and delivery headaches. Their app is simple to use, clean UI/UX, and most importantly their staff is extremely helpful and friendly. I don't know to code and needed some a custom solution - their staff was patient and knowledgeable in understanding and guiding me throughout the process. Wonderful app and team!

addmeat
Hong Kong SAR
Over 2 years using the app
Zapiet replied August 4, 2022

Hi there!

Thank you so much for your kind words, they mean a lot :)

It was a pleasure working with you, good luck with your new store! If you need anything else, we're always here to help!

All the best,
Clemency :)

April 23, 2021

Awesome support team. Jessica is very friendly and went out of her way to make sure our issue was fixed! Highly recommend this app fr businesses with brick and mortar + e-commerce!

The Little Sugars
United States
Over 2 years using the app
Zapiet replied April 24, 2021

Hey Carlos!

It was really nice chatting with you and I'm glad I was able to help.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks!

Jessica

September 26, 2020

The service from this App provider is much better than other Apps. A welcome phone call and continued, helpful support makes such a difference.

Cherry Tree Organics
Australia
Over 2 years using the app
Zapiet replied September 29, 2020

Hey guys,

Thanks a million for leaving a positive review it really means a lot to the whole team.

We have received some amazing feedback since re-opening our phone support so I am delighted to hear that this greatly improved your experience.
If there is anything we can assist you with in the future we are only a phone call away.

Have a great day.

- Ronan

December 9, 2016

Amazing support from these guys. Nothing is too much to ask. They helped solve my problem in the quickest way possible. A very special thank you to Sam!

Peytonandbyrne
United Kingdom
Over 2 years using the app
April 30, 2019

Awesome support! They got my issue resolved within minutes. Must get app if you want a clean and user-friendly interface for your order management needs!

Prime Liquor - Alcohol Delivery Singapore
Singapore
Over 2 years using the app
April 15, 2020

Superb, prompt support and a very customisable app.

You will need to spend time on this app to get the best of it, but if your business operates like mine, it is time well spent!

Paws in Padstow
United Kingdom
Over 2 years using the app
October 26, 2021

This app has helped our business a lot. We have used it for over 2 years. They have improved a lot and the support is amazing.

Da Cakes Houston
United States
Over 2 years using the app