Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

July 21, 2017

Never had better support than these guys!

+++++++++ Wish i could add more stars.

Dainiskidz
Latvia
Over 1 year using the app
Edited March 21, 2023

We used this app to help clarify our in-store and shipping options. It has made our checkout much clearer and we are able to easily differentiate items we do not ship. The customer service staff goes above and beyond to help as you tailor this app to your store and coordinate it with Shopify (Thank you Jessica!). Thank you Zapiet!

Update - New year, same excellent service. Working in a small business, you wear many hats. Thankfully, programmer doesn't need to be one of them. The customer service is excellent. They will help you through the many details. Thanks once again Jessica!

Evilena's Red Dresser
United States
Over 1 year using the app
Zapiet replied December 30, 2021

Hi Jan,

It was an absolute pleasure helping you today

So glad that we were able to do the update and get all of the wording sorted on your cart and information page.

Any other questions or assistance, please do not hesitate to get in touch!

Thanks,
Jessica

January 24, 2023

Amazing & very professional. If you have any issue, they will solve it very fast. They respect your business. Thank you guys

Shawarmist
United States
Over 1 year using the app
Zapiet replied January 24, 2023

Hi there,

Thank you for the 5-star review ❤️

Our merchants are our priority and we will always try to swiftly resolve your delivery concerns.

Happy merchants, happy Zapiet 😃

Cheers,
Klaudia

Edited September 3, 2021

Been using them for a few months and their customer service is top notched! They readily assist with theme migrations too. Thanks

Uglyfood
Singapore
Over 1 year using the app
April 8, 2021

We have a physical bricks and mortar shop and this app is great - looks good and works well. Huge thanks for oustanding help from Flora who tweaked everything after we'd updated our theme. She was speedy and brilliant and everything works like a charm!. Thank you!

The Harbour Bookshop
United Kingdom
Over 1 year using the app
Zapiet replied April 9, 2021

Hi Jane,

Thank you for the lovely review!

I'm very happy I could help you out with getting our app set up on your new theme.

We are here should you need anything else.

Have a great day!

Flora

October 3, 2019

The people at Bold Commerce are extremely helpful, patient and friendly. Their support is A list IMHO and I'd recommend their apps to anyone who is using Shopify.

TOWN FLYR
United States
Over 1 year using the app
December 6, 2018

Love this app, does exactly what i need it to do for my florist shop so people can choose delivery dates or instore pick up, The team at Zapiet have been amazing at fixing things when i changed my theme over to a new one

That Little Flower Shop
Australia
Over 1 year using the app
August 16, 2022

excellent service. zapiet provided help all the way. great app, solve problem. worth it. wonderful 100

River Ash Bakery
Singapore
Over 1 year using the app
Zapiet replied September 1, 2022

Thank you for your review, I’m glad to hear that we were able to help you with Store Pickup + Delivery!

You know where to find us, if you have other questions!

Best regards,
Jelizaveta

February 1, 2022

We tried this app for its additional robust pickup and delivery features that Shopify doesn't have in its out of the box state. It's a little tough to get everything set up correctly, but Zapiet's support and documentation / help articles are the best! Highly recommend!

Craft Cakes
United States
Over 1 year using the app
Zapiet replied February 7, 2022

Hi there.

Thanks for the lovely review!

So glad we could help with you. If you need us again you know where we are!

Jayne

November 1, 2017

Great support, and super helpful app for what I need!

Persephone Supply
United States
Over 1 year using the app